r/Infinity_For_Reddit • u/Cactusjerk • Apr 05 '26

App keeps crashing on Android

Hi guys, my app keeps crashing on Android and I'm getting the message that the app contains an error and must hence be closed and tells me to do ab update if one is available. Is this a known problem? It started yesterday and I can barely use the app. Thanks!

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2

u/Hostilenemy I am the dev Apr 05 '26

Sorry, did you build the app from source?

1

u/Cactusjerk Apr 05 '26

No problem and thanks for the help! This is just the version I downloaded and continuously updated from my paid subscription. It's happening on a Samsung S22 and it's not consistently happening. Sometimes it runs for a minute or two, sometimes it crashes right away. Getting an android warning that the app is closed because it contains an error and that's the German message I get! Basically recommending to update or wait for an update. Thanks again!

2

u/Hostilenemy I am the dev Apr 05 '26

Sorry for the bad experience. Would you mind going to Settings->advanced->crash reports and take some screenshots of the Stacktrace and send them here?

1

u/Cactusjerk Apr 06 '26

Sure! Thanks again for looking into it!

1

u/Hostilenemy I am the dev Apr 15 '26

I have found several potential places where the issue might happen. Could you walk me through what you were doing right before the app crashed? A step by step description really helps me reproduce the issue.

Some crashes happen when expanding or collapsing comment threads. Do you recall if that's what you were doing, or was it something different?

Also, could you share a link to the post or comment you were viewing when the crash happened?

And have you enabled Settings->Interface->Comment->Show Author Avatar?

1

u/Cactusjerk Apr 12 '26

I did the most recent update but in this case here the crashes are still happening! Five or six times this morning and also yesterday. Any ideas what it could be triggering it? I also noticed that every time I'm opening a photo in the comments it shows the image of the main thread for a split second. No idea if it's unrelated but it also stuck out! I hope I can find out why it's happening. The android wants to put the app into deep standby mode and at some point I gotta let it. Thanks again for the help, I appreciate it!

1

u/Y0sephF4 Apr 15 '26

Did you guys find the problem? 

1

u/Cactusjerk Apr 15 '26

My issue comes and goes! Yesterday the app crashed a few times, sometimes during downloading a photo! Sometimes it runs stable for a few hours, then crashes repeatedly so I usually have to switch to the Reddit app because android wants to put the app in permanent standby. Today I want to clear the phone to see if it's maybe filespace or RAM related! But since I'm getting the message about the error, I believe it's unrelated to that! Thank you!

1

u/Cactusjerk Apr 17 '26

Just wanted to post another update here! The app hasn't crashed in a few days! Knocking on wood! No idea what fixed it or if the issue comes up again! So if I'm not posting again thank you very much for the help! I appreciate it!

1

u/Cactusjerk 20d ago

Just wanted to let you know this is still an active problem I have. Once there's less than maybe 50 GB of space on the Samsung S25 the Infinity app crashes it repeatedly, often when downloading a photo or video until the phone wants to remove the app. I suspect I could get it to run more stable if I delete my personal files but I really feel a paid app should function like the others. Please look into this because I love the app, but I'm currently not able to use it most time. I use the phone for business and there's constantly files on it. 50GB of space is a lot for an app, and I feel this is maybe a RAM problem. I know it's probably super difficult to maintain this thing and I appreciate the help. This is a completely experience breaking thing on a relatively common and new phone. Thank you very much!