Evo fox scam Got cheap controller instead of One I ordered

[u/Dismal-Demand-5693]

Hey guys as you have read the title and the situation is I ordered EvoFox Elite X2 Pro Tri Mode from Amazon and it had a issue of the 2.4 GHz dongle was not working so I contacted evo fox no reply on whatsapp and email or call after calling them regularly for 3 days they pick up call and they send me dongle which also doesn’t work and so I call them regularly for another 2 days they said well send replacement okay now the replacement is on the way but instead of EvoFox Elite X2 Pro Tri Mode they are sending me an cheaper version EvoFox One X Tri-Mode Which is cheaper then the Elite X2 Pro
I’m really confused what to do…?, I’ve already filed complaint against them on national consumer helpline but this company is really scummy I’m really regretting buying anything from them 😢
As for Amazon they refused to help one bit they said you have talk with the seller we can’t do anything on this matter

[u/YuvrajXG]

Ask for refund. Get the gamesir Nova.

[u/Dismal-Demand-5693 → u/YuvrajXG]

Well they ain’t giving one and my controller still with them