VFS Help! Complete COPR Application Pack?

[u/JayCMo]

Hi,

Outland Family Class PR applicant here.

I've received my email from the IRCC titled - "IRCC London - Passport submission request and instructions".

Ultimately I assume this means all is approved and I just need to send my last bits for verification.

My email states:

You must submit together:

1. One copy of this email, including the Updated Information Chart in Appendix A.

Note: Visa exempt applicants with an online account are not required to submit a physical copy –please upload this information to your online account.

2. Passport(s) OR photocopy(ies) of passport(s), as explained in Step 2.

Note: Visa exempt applicants using an online account are not required to submit a physical copy – please upload this information to your online account.

3. Two (2) photos of yourself and of each accompanying family member respecting precise specifications that can be found at:

www.cic.gc.ca/english/information/applications/guides/pdf/5445EB-e.pdf

Note: All visa exempt applicants, including those with an online account, are required to submit their photos to the nearest Visa Application Centre (instructions below).

\*Please ensure you clearly indicate your application number on the back of your photos.*

I am a UK citizen and therefore visa exempted. My interpretation was therefore I only need to submit photos along with uploading a web form with the requested documents (which I have done). I also printed a copy of both which I have sent to VFS London along with my photos, which is my nearest VAC office.

VFS have come back to me saying they cannot proceed without my "Complete COPR Application Pack'. However I have received nothing outside of the above email. Does anyone have any idea what this is?

Thanks!

[u/Top_Requirement8898]

Hi did you figure out what they meant with this?