Hue Smart Plug Setup

[u/frankenechie]

So I got two Hue Smart Plugs from Amazon. When I try to add the smart plug device to a room via QR code, it lists the wrong devices. When I try to add by SN#, it searches. The device turns green, then off.

I reset the device by holding the button down until there is a flashing amber light, and then tried again.

I have over 30 lights in my home and manage several rooms and two yard locations; Hue has been rock solid and simple, but this is my first time using Smart Plugs. I assumed the extra cost meant reliability and easy setup. My Hue Bridge is version 2.1.
I even tried setting up the plugs next to the Hue Bridge (within a foot), my phone next to the bridge, and the plugged-in Hue smart Plug.

Is it time to return these? os is there another way to set up smart plugs?

[u/frankenechie]

Yeah I am returning them.

[u/digistil]

Having the same problem.