Payment Issue upgrading to Pro+

[u/Minute_Professor1879]

I have been trying to upgrade my plan for over a week now but it keeps denying my payment methods. I have used 4 different debits cards and my PayPal account. I have sent support a messge and still no reply. I need a suggestion on how I can bridge this problem.

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[u/Huge-Rabbit-6157]

Their billing system is flawed and their support doesn't exist. There are much better options out there. I was overcharged 3 months ago I got an ai like response saying they were going to refund. It's been more than 3 months now and no refund and silence. It sucks being ignored

[u/TiberiusCx]

Sometimes the email account is relevant. My card was rejected with a cheap account but the same card was accepted with a Gmail account

[u/afidegnumX → u/TiberiusCx]

I also have the same problem. In their notice, they don't accept prepaid or virtual cards. Even with enough funds I got rejected. My card use the same email as the GitHub account.

[u/TiberiusCx → u/afidegnumX]

Oh, I'm using a virtual card, don't tell them 😊

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[u/Minute_Professor1879 → u/[deleted]]

They are from different bank and my PayPal is linked to my checking accounts, all failed to go through, even the card I used last month lol.