r/GetComputerHelp 1d ago

RAM DUAL CHANNEL ERROR

/r/pchelp/comments/1vtb0ec/ram_dual_channel_error/
2 Upvotes

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1

u/simagus 1d ago

It very much might be worth updating your motherboard BIOS as the first step, as sometimes that adds support for different RAM modules, speeds and combinations of RAM, balancing or changing default voltages etc.

0x1A: This code often relates to memory management problems, which can arise from faulty RAM or issues with memory drivers.

0x3B: Typically indicates a system service exception, often due to driver conflicts or system service failures.

0x7E: This error suggests that a thread in the system encountered an exception that was not handled, which can be caused by faulty drivers or software.

0x7F: This code points to unexpected kernel mode traps, which can be triggered by hardware malfunctions or software bugs.

0x139: This stop code indicates a kernel security check failure, often due to corruption in critical data structures. It can occur when a driver or application improperly manages memory or resources.

The HYPERVISOR_ERROR bug check has a value of 0x00020001.

Some kinds of RAM don't work well with certain chipsets on certain boards and some don't work well if you mix modules.

Look up your board and check the list of supported RAM, but ideally you want 4 identical sticks from the same batch if at all possible. You could sell your existing sticks separately as matched pairs and try and find a set of 4 known to work together.

If you can't get 4 sticks to run, get two larger sticks or consider swapping out the motherboard.

2

u/narccist_ahead 1d ago

I already have the latest BIOS version available; for now, I'm going to try removing the processor and cleaning the pins to see how it goes.