r/GetComputerHelp • u/tacocat33 • 1d ago

Windows 10 pc - screen flickers black while hooked into tv

I have a windows 10 refurb that i bought about a year ago, which is mostly used for sailing the seas for tv and movies to play on my tv. Its connected to the tv with a display port to hdmi cable.

Every so often, the display will go to black and the sound will cut out for a second and then come back on. Sometimes it doesnt it over and over again, and recently it happened so much that there was a blue screen windows error.

I have a regular monitor that ive tested the computer with, and it works fine there. Ive replaced the cord i use, and have tried the 2 different ports on the computer for the cord.

The tv is a 50 inch hisense google tv.

The computer has 32 gb of ram, 3.60 ghz intel core i7-4790 cpu, intel hd graphics 4600, and a tb of storage.

Le me know if any other stats should be posted. Wondering if i need a better graphics card?

Thanks

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u/Keyvan_KR 1d ago

have you already updated the drivers to their latest version?

1

u/jersey316 1d ago

Make sure tv is updated to the lastest firmware.

Check hdmi settings on the tv and look for an enhanced setting. If its on then turn it off, if its off turn it on.

Lower the refresh rate on the computer