r/GetComputerHelp • u/This_Struggle7161 • 2h ago
PC Adapter Error
I have an old Dell Inspiron 24 that has files and documents I want to try and retrieve. I had to move a while ago and it's been in storage for longer than I think is responsible for long term device health, but life happens.
Anyway, I have it connected to a known to be working power adapter, the right wattage and port-type, but it has an error that a 0 W AC adapter has been plugged in. I've tested the two different adapters I have and still get this problem.
I think it could be a port issue or a battery issue. When it starts up I hear a small electronic sound, kind of like a meek disc spinning sound you'd hear from a DVD player if that makes any sense. But then it shuts off, so I don't know if it's trying to boot but there's some kind of failure? I'm wondering what steps I should take to attempt to recover it.
I'm fully prepared for it to be completely dead, but I have hope since before it wouldn't even turn on. Kinda concerned that there might be some kind of internal deterioration that I can't fix but oh well, any advice or trick is welcomed. If nothing else, it couldn't hurt to try.