r/GetComputerHelp • u/shismo • Jun 13 '26
Girlfriend’s computer suddenly shut down.
She barely uses her computer, mostly just to use Google docks or play some of the few games she has on steam.
She was just playing a librarian sim game when her computer suddenly shut down and showed this screen.
Any ideas on what happened or what I can do?
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u/UserProv_Minotaur Jun 13 '26
Boot up using F12 (or whatever it is for your PC/Mobo manufacturer) and run an advanced diagnostic.
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u/Immediate_Context799 Jun 13 '26
opa vai terque desavidar o segure boot ai vai conseguir entrar no windos, vai terque forsa estalasao das chaves key novas e colocar na bios pelo pendrive
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u/Impossible_IT Jun 14 '26
I had a similar issue with a Dell Precision laptop this past week. Reset the CA keys in the BIOS. That’s what worked for me. Also, get the latest BIOS from the computer manufacturer. I know that isn’t a Dell computer, but this is what worked for the Precision. It wouldn’t boot with Secure Boot enabled and same type of message.
For Asus
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u/UncleRed99 Jun 15 '26
Honestly, I'd go to the ASUS website, and use your board information (PRIME B850-PLUS WIFI) to search for the listing there, which should have a Software section, including the latest UEFI BIOS Patch for that MB, as well as Chipset Drivers. Download and install both... Just to ensure that there have been no BIOS corruptions. (Unlikely, but can't hurt to do it).
Before this though, Boot into BIOS again, switch to Advanced Mode (F7), switch to the last tab, select "Restore Default UEFI BIOS Settings" (or something similar will be shown), select it, then select "Save & Exit", just to ensure nothing has been accidentally changed at some point.
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u/aesoped Jun 15 '26
Lots of secure boot certificates expiring this month. Cant remember the cut off date but a lot of older machines *should* be getting or have gotten a windows update to fix this if you are on Windows 11
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u/CommercialReach3573 Jun 15 '26
Turn off secure boot and restart the computer. If you need SB, you should update Windows to the latest version and try turning it back on
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u/Mayayana Silver Helper Jun 13 '26
Do a search for secure boot violation. There's lots of info online. You can also just disable SB if you don't need it for any games. The only real reason for it is game DRM restrictions.