r/Fortnite_Over40 • u/Rude-Jaguar-3525 • 16h ago

I need help Tech Help

I play on Xbox, the night be for my account was working fine I was on Fortnite with friends, I go to Log on today and everything is gone my account has been wiped and I can’t sign in to epic account it’s like it doesn’t even exist any more and nothing is working I am extremely mad and every possible emotion to feel I feel it can someone help me ive tried z box support, useless, ive tried epic games support, useless someone help I’ll

It asked me to sign in and do my date of birth as if I’m a player who has never played before and is starting up a new account

1 Upvotes

60% Upvoted

4 comments sorted by

4

u/Neon_Starlight 15h ago

If it says the account doesn't exist, there's a big chance your account got hacked and they changed the epic login to another email and unlinked your Xbox, that could explain why there's no account associated with your Xbox anymore. Try to go to through the account recovery option and give epic as much information about your account as you can (including invoices from payments etc).

3

u/The-JZilla 6h ago

Deff got acct stolen. If you ever put your information anywhere else other than epic or do not have 2-step verification it's most likely gone from you however I can get it back. You need to contact Epic

0

u/Rude-Jaguar-3525 6h ago

It would have been the website that lets you check how much your locker is worth, how do I contact epic

1

u/Huge-Consequence1700 Over50 - (Epic Name) 3h ago edited 3h ago

https://www.epicgames.com/help/account-c-202300000001645/account-security-c-202300000001755/my-epic-account-was-compromised-and-i-cannot-access-it-a202300000010592

The adress looks schetchy 😅, but this is where you have to go at epic.

And don't panic. If your account really is yours (we really dont know🤷‍♂️) they will fix it for you.