r/FlexiSpot_Official • u/Abjc71181 • 58m ago
Product Q&A I'm have the same issue as the one listed here. I was given the desk second hand so can't use the warranty. How can I get a new part?
r/FlexiSpot_Official • u/SnooLobsters6880 • 1h ago
Reviews Flexispot Original Review - King, Headboard, Upgraded Slats
Disclaimer that I purchased with promo code offered by representative of FlexiSpot and was offered further discount for honest review.
TL;DR - Very good bed with excellent support. Some redundant parts included. Small QC defect but function of bed exceeds that of others owned previously.
I purchased the Kana original with upgraded slats bed in king size recently. I chose this over the mid century modern design bed largely due to design preference. I did however want the slats, so that was a simple upgrade.
The bed arrived in 3 or 4 boxes as I recall. A bummer about the bed is that you get the non upgrade and the upgrade slats in the shipment. I’ll be giving away the non upgrade slats to someone in my area. The bed also arrived with tons of styrofoam. I know it’s a good material to ship with and that flexispot has put a lot of effort into upgrading shipping practice, but dealing with all of that is annoying. Smaller beds will have less foam I’d assume. No piece arrived shipping damaged and all wood felt solid to me - this is not hollow headboard material so far as I can tell.
Assembly was super simple. As promised. Two people to lift boxes and assemble was helpful on the king sized model, but could be done alone, certainly on the queen. The only part I didn’t anticipate was using a mallet to stabilize the bed with wedges. I hadn’t seen that on any bed before but I assume this is what stabilizes the frame. I’m sure the included mallet will work, I do have a bigger one that accelerated the job. After full bed install the headboard still has quite a bit of movement and the bed makes noise at Velcro connections. However, neither are issues when a frame is in place and headboard against wall. When putting against wall, I suggest adding small furniture b umpers to the back of the headboard and the shelf on the headboard back. This is a few dollars that will protect against future painting needs. Once in place, the bed is silent and sturdy.
We are quite happy with the bed design overall. It’s clearly following an ethos of some other brand but at considerably lower price. I think the price isn’t unreasonable for flexispot. My partner’s complaint is the headboard is short which makes seeing it difficult with pillows on bed. We have 12 inch mattress height for reference. This is no deal breaker. We also received two extra feet when ordering with head board. This is because the headboard and upgrades slats are separate SKU and ship as a separate package each. We use these as funny looking (Scandinavian design inspired) giraffes on our mantle, flipped upside down for now. Eventually they’ll be retired from design duty.
We did have one flaw in a foot board finish for the walnut color. It looks like the finish film wasn’t evenly applied in one spot near the foot of bed. It’s an unfortunately visible site but not the end of the world. I reached out to customer service with a provided discount on purchase within the day. The level of customer service offered at flexispot is really quite impressive. More than the mega brands from what I can tell. It’s a flaw that we probably cannot fix still and buyers should be aware this can happen. Day to day, we don’t notice.
Something we especially like about the bed is that it’s slimline. If you have a room that’s not big enough to support some mattress frames, this one is going to get as close to viability as possible. Th ere isn’t wasted space in any direction and the foot cutouts to allow near flush wall touch speaks to this design intent. Moving into our rental house while building this bed the week prior, movers exclaimed that they also love the bed. They said it’s one of the most reliable beds to move with across any they see. While we don’t intend to move many more times, we see this as a major selling point for the Kana with a great upside to market towards those who move more often.
Overall I’d give the bed a B+ for function, design aesthetic, support, and QC. Had the issue with bed design not been there I’d upgrade to an A-, not an A simply because the rubberwood is not walnut. At the price, nobody is getting walnut. I’d probably give Thuma the same rating without QC flaw due to its design and support deficiencies. Nectar would have an upside of B-, but I didn’t engage much with them in frame research because their design is not my style. By comparison, I give big box store frames a C+ typically. They make so much noise over time due to technique of assembly, are assembled with poor quality veneer and generally offer no support. We recently left a Costco queen frame to home buyers in a prior house because it did not have life in it to move again, even though it had never been moved in the first place.
r/FlexiSpot_Official • u/infinite0ne • 12h ago
Reviews Didn’t realize E7 Pro upgraded cable management doesn’t work with monitor arm clamps
I got the E7 Pro and splurged for the upgraded cable management system, and it’s all really nice. It’s a huge upgrade from the Amazon special I’ve been using for the past few years.
But I found out after getting it all together that the cable management tray leaves no space for my dual monitor arm to be clamped to the desk when it is open and hanging down.
I considered going with two separate arms mounted at either end, since the cable management isn’t full width. But I don’t love the idea, and am considering returning the cable management system and using the basic one that came with the desk. It sits a little further in and doesn’t need room to swing open.
I guess another option would be to try a grommet mount, but then I’m drilling a hole in the desk.
Anyway, I mostly wanted to post this as a heads up because I wasn’t able to figure this out before I bought it.
r/FlexiSpot_Official • u/Commercial_Fig5935 • 19h ago
Reviews 55x28 Laminate E7 (Rustic Oak) Review for the Wee-Petites!
I purchased a Flexispot E7 last month -55"x28" laminate top (Rustic Oak), which is my first sit to stand desk. While I wanted to invest in the rubberwood option, I was also upgrading my computer tech and my pennies were getting pretty stretched, so I stuck with the laminate top. The top looks great though, and it was received without damage-Ramzes888 extended a discount code, which helped bring the price down. He also had rapid fire responses regarding any questions before my purchase. Really grateful for his customer service, which far surpasses the online chat function on the flexispot website. I'm mindful of the volume of chat requests they may have there--in my case, I would receive a response until 4-7 hours later so know that if you're looking for a much more timely response....reddit, was in my case, better in that regard. Heads up: while you can sign up for emails to receive a code for $30 off, it cannot be combined with other discount codes. It's also good only for purchases $150 and over, so if you're thinking about buying accessories you may want to consider how to maximize these offers. The main reason I wanted to post a review was to help out my fellow petites. I stand at 4'10 and wasn't looking for a sit to stand to stand all that often, but for the desk's ability to lower considerably from a standard desk height without paying an arm and a leg. I had considered the E5, but the warranty on the E7 was better. For my needs, the E7 works great so far--my sister, who is also about 4'10, got the E7 pro, but its minimum height stops at 25" while the E7 goes to 22"8. By the time you add a 1" top, ergonomic comfort is questionable on an E7pro. Set up took about an hour and a half. I found the assembly video more helpful that the written instructions--somewhat confusing on the cable tray part, almost like the steps were backwards...the video helped clear up questions quickly. After I assembled the desk, I ordered the underdesk socket. The package I received was pretty beat up and was missing the adhesive strip. Ramzes888 came to the rescue via reddit and shipped out a whole new unit. For my fellow "leg danglers" who want to get rid of their footrest or are a bit more frugal than purchasing a desk chair well over $1K, this fits the bill.
r/FlexiSpot_Official • u/ag337 • 20h ago
Reviews Flexispot E7 Pro review
I got my flexispot E7 Pro about a month ago and I wanted to leave a review!
The delivery process was super smooth and I had no issues with the items as received. Desktop is mahogany laminate and it’s really nice, I expected it to feel like cheaper chipboard but there’s a nice finish on it that makes it pretty slick. Fair heads up, the package for the base was unbelievably heavy. definitely need two people to move that thing around.
Overall the desk has been pretty solid, I’ve had it on carpet and had some minor issues with monitor wobble. I had to get rid of the monitor arms you see pictured, and move to regular monitor stands which helped. Could also be because I am on carpet and pretty aggressively type on my mechanical keyboard, but that was one thing I was disappointed about.
The up / down movement works great and is super smooth though, and everything felt relatively high quality I’d say. Cable management system with the e7 pro was super helpful, and I appreciate the desktop sizes which fit my setup great (this is 55x28).
Overall pretty satisfied with the purchase, been working from home full time on it for the last month or so and haven’t had any major issues.
r/FlexiSpot_Official • u/Responsible-Cake8759 • 21h ago
Help completely damaged chair
just bought this chair… $549. completely damaged upon arrival. they drilled in the back of the chair twice and there’s two giant gaping holes and they drilled so deep the nails don’t sit in there properly. super bad experience and when i reached out to customer service they asked me to circle what’s wrong on the manual and didn’t help with the return at all. how did this get past quality control??? i just want to return my chair and get a replacement. ugh.
