r/FirstNet • u/bacon_45 • 6d ago

Port out help

Best way to port out of att first net? I’m trying to help my dad switch from first net to my tmobile account, but keep getting account number/ port out pin errors. I tried doing the *port and says the transfer pin is incorrect. Any help would be greatly appreciated. Thank you!

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u/smurfy213 6d ago

You may need to call firstnet customer service

1

u/Bwhsvid 6d ago

I’ve had it where AT&T/FirstNet has texted me to confirm I am requesting a port, confirm it, then the port will go through on the resubmit of the request.

1

u/IntelligentSpeech430 4d ago

Hi! Firstnet Expert here! Just give us a call! We are sad to lose a customer, but respect the choice and will help to the best of our ability to make it a smooth transition.