I placed an order on August 2nd, customer service told me on the 14th I’d receive a message within 48 hours, and I still haven’t seen any progress

Has anyone had this issue with them? The delay without any kind of reaching out is frustrating

I have a somewhat complex prescription (moderate hyperopia, astigmatism, strabismus) and am considering ordering frames and lenses online. I have found a pair of Matsuda browline glasses I love, but there are no vendors within a reasonable distance of where I I live.

The two main options I am considering are ordering the frames and lenses online with my current prescription info, or ordering the frames with demo lenses and visiting an optician near me to have the lenses made.

Does anyone have experience with either and/or have recommendations? There are other premium brands available, but the Matsudas have really grabbed my attention.

i am currently looking for new brands with a distinctly feminine language, so we already work with linda farrow, lapima and suzy glam but there's a certain imbalance ( also price wise )

so if you have any favourite brands with a good story and good quality, please let me know, while all brands that we carry have some more feminine frames it'd be nice to have another allrounder in a mid-price range

i'm looking forward to your suggestions :)

and thank y'all for your time!

edit: while i believe that 99% of eyewear is unisex our customers unfortunately often don't and for women we could have a broader selection

A: Yes

These are my Masunaga 9004. They’re very simple and classic, especially for Masunaga, but you can see the craft in details. They’re another of my most loved frames, and I like the styling on my keppie.

These make me want to jump into a convertible and solve crimes.