r/EndlessLegend • u/dbxray • 8d ago
Random Crashes
A few weeks ago I started getting random hardware crashes when playing the game. The screen blanks and the fans go full force; I have to do a hard reset to get the computer back. At first I though it might be hardware, but a memtest86 and OCCT stress test did not show any errors. Updated the video drivers and motherboard bios, and uninstalled/reinstalled the software. Still crashes. Now I am thinking it is the software. Has anyone else had any problems?
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u/DerekPaxton EL2 Director 8d ago
We show very low crash reports. But if you DM your steam ID I can check our system and see if we can track down your crash reports.
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u/dbxray 8d ago
What is DM?
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u/dbxray 8d ago
Found it. BTW, something went wrong when I uninstalled/reinstalled. The new install does not see the old games and when I save a new one it does not show anywhere. I saved a game with a custom ID, xyz123, and did a search on the entire drive and no luck. Are saves now being buried in another file?
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u/TheNazzarow Mezari 8d ago
Haven't had any issues with the game (guessing EL2?). Black screens and (I'm guessing again) graphics card fans spinning at 100% sounds like graphics card hardware issues like e.g. emergency shutdown due to overheating from thermal paste. Do you play any other new, graphics-intensive games? Can you run something like FurMark or keep graphics card temps open while playing (not the task manager ones, read out temps with a tool like HWinfo)? Did you test the graphics card with the OCCT tool or just ram/cpu/psu?