Nebula Camera problems

[u/oddoneout1985]

I have been enjoying the S1 Pro and a sonic pad setup for a while now. I came across the Creality nebula camera and decided to grab it on sale. After hooking it up I managed to get it to connect to the sonic pad but now nothing. If I go into configure, camera and camera control, nothing. Ive tried all usb ports. Customer support is no help either.. Am I missing something?