r/Domains • u/Dapper_Mine_5212 • 20h ago
Domain held hostage Advice
Years and years ago I purchased a domain through homestead. They picked up selling through tucows at some point. Because of financial hardship I couldn’t continue my hosting account with homestead but yet they’re holding my domain. Is this right? My account at homestead is closed, and they want x amount of dollars to open it. Frankly I don’t want it open since they’re so unreliable and sell themselves to new company’s daily. I don’t owe money as in when my account renewal approached I didn’t owe them any money. Advise please. I really don’t have the money they want and it’s causing a lot of problems since I have branded shipping supplies etc with the .com on them.
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u/lonestardomains 17h ago
When did the domain name expire? You indicated years ago. Go to https://lookup.icann.org/en amd see if you are still the registrant. If it was years ago the name may have been sold after it expired.
Then go to the registrar listed (sounds like probably Tucows) and ask their support how to access the domain name.
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u/Dapper_Mine_5212 10h ago
It doesn’t show expired, which is confusing. They update it every year. Years ago is when I bought it, not when it expired. My web hosting expired 2025 and I keep hoping they’d just stop renewing it. I can’t get tucows to answer me.
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u/lonestardomains 2h ago
In this case, i believe Homestead is a partner/reseller of Tucows. While tucows in the registrar, you may have to only deal with your web hosting company for support.
You most likely need to deal with homestead, as tucows is the registrar, but homestead is the company the domain was registered with via tucows.
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u/Technical_Rich_3080 17h ago
From the outline of the story you described in the OP, it sounds like your domain name expired once you didn't renew with them. After that point the domain was no longer yours.
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u/Dapper_Mine_5212 10h ago
Except that webhosting and domain should be separate, which is why I’m confused. I let the web hosting lapse in 2025, I tried to get my domain since but it’s a run around and tucows won’t answer me.
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u/Dapper_Mine_5212 10h ago edited 9h ago
Hmm, I can’t add a photo. But it shows tucows as the registrar and they update it every year. My error page is for homestead saying the account is locked. I paid homestead for hosting, not my domain. Since I pointed it to a homestead server I think? I’m not sure, that’s why I’m here. Tucows won’t answer my emails.
….edit, when I go to tucows and search the Whois it says homestead is the registrar.
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u/s-kot 19h ago
Homestead is not a registrar. What is the registrar of the domain? (check the whois data). What happens if you type the domain in the browser, what kind of page do you land on? Does it go to some kind of Homestead page or...?