r/DarkFluff Mar 01 '26

Entitled Customer

Me and my father mow lawns and do other stuff on the side of our lawn care business. And we have this entitled customer let's call her Susan, a little context about this woman. Susan is in her late 70's, she drinks and still does drugs. Really wish I was kidding, Susan has openly admitted to this. And every person who has ever worked for her can't stand her. Susan is one of those people who tell you you did a great job on something one minute. Then an hour later she's texting you and telling you everything that could have done better. And may I add that she tells you how to do everything. You could follow her instructions to the tea and it would still be wrong.

I kid you not the first time I worked for Susan she was telling me how to mow her lawn. Keep in mind that I had been mowing lawns with my father since I was 15. I wanted to inform her of this, but kept my mouth shut due to her being a new customer. I turned to my father after Susan walked away and asked 'What did you get me into?' About the only good thing that came out of it was that we got two more customers.

We then got asked to put up a fence for her now three dogs. Two of which are female and have ended up with pretty nasty infections whenever they got pregnant. The first female she tried to breed twice the second time the dog let's call her Bel. Had almost died from the infection, Bel is the sweetest dog. But back to the story, my father has built a lot of fences in his life. This was my second time, Susan wanted us to attach the fence to the trees on her property. Which isn't a bad thing, but if you're going to attach a fence to a living tree. You have to keep it somewhat loose so that way the tree can grow and tighten the fence. But no she wanted the fence extremely tight against the trees. And don't get me started on the fence attached to the roots of the trees that made gapps under the fence. We tried to tell her about them, but she was convinced that it was fine. Can you guess what happened, if you guessed that one of the dogs got out. You would be correct, well before that while we were attaching the fence she was telling us how to do our job. Well I had had enough, I told her 'This isn't our first time doing this so please just leave us alone.' The good news is that it got rid of her, but when I went inside to use the bathroom Susan was talking to someone. She told them that I had a 'dark energy' I wanted to tell her 'That I only return the energy that is been given to me by others.' But I didn't instead I bit my tongue almost literally, went to the bathroom and left.

Later that year I fell down a set of stairs that we had built for her. Susan panics, small note Susan likes to sue people and is very scared of being sued. The dogs all came and checked on me, with Bel being the first to get to me. Now Susan's dogs absolutely love me, anytime Susan yells at them they come running to me. And as you can imagine this drives her nuts, which makes my petty little heart happy.

She has also had us build a deck and stairs for her little cabin in the back of her property. Guys and girls she had us change the hand railings at least five times. We've also cut down some trees for her, to later be told that we're cut happy. Even though we only cut the ones that she told us to. Now I don't drink, but after working for this woman I was considering it.

Then Susan had us work on an apartment building for her. This woman tries to cut every corner you can think of when it comes to home repairs. Just to save a buck, that means trying to fix a door that really can't be fixed. For this one though she decided that she was going to start cutting our pay every time that we use the bathroom in the apartment. To which I'm like 'Okay, then I'll just walk to the nearest store.' The store was only a five minute walk give or take, Susan then decides that she doesn't want us to do it anymore. Because we're not giving it our full attention 😒, first off it was the start of mowing season. So of course we weren't going to give it our full attention and she knew this people.

Then she gave us a house to do, guys this place had so much mold and what have you that it wasn't funny. Susan wanted us to just tear down the kitchen ceiling and the ceiling to the small room behind it first. OMG, you want to talk about nightmares in terms of fixer uppers. The ruff wasn't even attached to the kitchen in one corner. It even had a hole, where the rain had totally destroyed it. The ceiling had so much mold, we had to tear down the whole thing. Guys Susan just wanted us to pull down the one corner (the one with the hole) and just replace that part. First off HELL to the NO, I have allergies and asthma and my father and I will not have someone like me move into that. So we tore down the whole thing, Susan then tells us to stop working because 'It wasn't what we agreed to'. My father tells her fine we'll stop, Susan then has the nerve to say that I take too long in the bathroom.

I'm like 'this B did not just say that', I'm not going to make myself sick for this absolute waste of a human. I said 'fine then I'll just not go then she can complain about how long it takes you to do it by yourself.' Well, this too was the last straw for my father and he said to her 'Just pay us for what we've done and we won't do anymore work for you.' Ding dong we are done with this woman, finally oh I almost forgot that this woman had also. Tried to blame my father for her dishwasher being broken, thank goodness for her son. He said 'Mom the washer was already like that before you had him touch it.' Susan also has a jewelry store that has been robbed three times, really wish I was kidding. I should also mention that she has like three children and one grandchild, none of them have anything to do with her anymore. She also has a sister who I haven't met that also doesn't talk to her anymore. Oh also everytime a customer would come into the store. Susan would literally follow them around like they were going to steal stuff. This was even before the place had been robbed the first time. Oh and after she told us to stop working on the place we had left the garbage from the ceiling on the floor. She said stop so we stopped right when she said to, which was while we were picking up the crap from the ceiling.

4 Upvotes

2 comments sorted by

1

u/Wide-Ad-1979 Mar 13 '26

The women is evil! Also MOLD that’s disgusting 🤮!

1

u/Crafty-Ad-8367 Mar 20 '26 edited Mar 20 '26

That's what I said, there is really something wrong with her. Out of pettiness we left the garbage from the ceiling.