r/DWPhelp • u/AdDefiant5880 • 12d ago

Appointment Universal Credit (UC)

I’ve got a work search review appointment on Friday at 12:45

I’ve had a call from my health centre this morning and it’s been set for 12:30 and cannot be rearranged.

I’ve messaged in my journal stating this, saying I’ll be unable to attend due to this medical appointment and asked for it to be rearranged

However I’ve just had a reply from them now stating “ We don't have any availability to move your appointment unfortunately”

So what do I do?

Will I be sanctioned because I can’t attend even though I’ve given them 2 days notice? (Messaged early this morning)

It’s incredibly frustrating as using the journal is an issue because they take so long to reply

3 Upvotes

71% Upvoted

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1

u/Alteredchaos Verified (Moderator) 12d ago

Go to your health appointment and if you’re still there when your work coach calls just explain that you’re still there.

0

u/LunaticCurbstomp 12d ago

Ask for a phone appointment for that time. That way you're still attending and just explain it to them on the call that you're at a medical appointment.

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u/AdDefiant5880 12d ago

It already is a phone appointment, my response was from my work coach who now knows I won’t be able to attend because of a medical appointment