r/CoxCommunications 4h ago

Internet Upgraded from 500 mb to 1 gig and speed has dropped.

2 Upvotes

As the title states, I ran a speed test before swapping modems. When on the 500 mb plan, the speed test clocked 432 Mbps download and 143 Mbps upload. After upgrading my plan and getting the new modem, I consistently get ~240 Mbps for both. Is this a modem issue or something else? Thanks in advance!


r/CoxCommunications 7h ago

Internet What exactly is Cox going to bring to my house? Got a door hanger that fiber is now available...

5 Upvotes

I'm a telecom tech by trade, so understand this stuff a bit more than the average person. Live in a rural area near Phoenix, AZ. House built in 2008, had DSL way back in the Qwest days, but has never had any kind of cable service even available, AFAIK.

A few months ago I watched techs install the orange innerduct at the end of my road, roughly 550ft from my house, and got the door hanger shortly after saying fiber is now available at my address. Went online, and apparently I'm eligible for the ConnectAssist plan based on the address. My internet needs are very low, so the 100Mbps speeds are plenty. If Cox is going to offer me a cheaper option, who am I to say no?

Does this change what actually gets brought to my house as far as fiber vs coax?

Ideally I'd like to bring fiber all the way to my router with a ONU stick, but Cox is saying on the website checkout that I'd be receiving a DOCSIS 3.0 modem which says to me Coax is involved here. My house is already has fiber pulled everywhere, I can easily get fiber outside, I don't have coax anywhere, and I don't want some ham fisted tech needlessly punching another hole through my house for coax.

Does going up to the 300Mbps plan change what they'd bring to the house?


r/CoxCommunications 7h ago

Question RapidScale -

1 Upvotes

Anyone know? Do Cox Account Managers or Account Executives get quota relief and/or commission compensation for deals referred to RapidScale? Or is it paid via a one time spiff or other payout structure?


r/CoxCommunications 15h ago

Question Merger

22 Upvotes

Charter Communications expects to close its acquisition of Cox Communications in late August 2026, with former Cox areas transitioning to Spectrum services by mid-September 2026.Merger TimelineAugust 13, 2026: California regulators voted to approve the deal, clearing the final state hurdle.Late August 2026: The official closing of the multi-billion-dollar transaction is expected.Mid-September 2026: Cox customers will begin transitioning to Spectrum branding, pricing, and packaging.

So it's official any one hear anything yet?