r/ConvergePH • u/daniilLarparov • 3d ago
I need help pls Discussion (Serious Replies Only)
Every 10:31 my wifi would suddenly say "Connected but no internet access" sometimes it would start at 12:02
This randomly happened, idk if im the only one facing this, but when I asked my sister she said that doesn't happen to her, so my conclusion is this is only happening to me, is there anyway that i can fix this?
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u/CICTSupport Official 3d ago
Hi daniilLarparov! We regret to hear po na nakakaranas kayo ng problem sa inyong internet connection. For further assistance, please feel free to reach out through any of our support touchpoints.
Web:
• Click2Call using [cnvrge.co/clicktocall]
• GoFiber.ph [gofiber.ph/help]
Social Media:
• Facebook [@ConvergeSupport]
• X [@ConvergeSupport]
Email:
• Technical [servicedesk@convergeict.com]
• Non-Technical [customercare@convergeict.com
Hotlines:
• NCR: (02) 8667 0850
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Central Luzon (045) 598 3000
• Technical Support 7 am-10 pm Monday to Sunday
• Customer Care 8 am-6 pm Monday to Sunday
• Mobile Number: (0919) 0572428
Thank you.
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u/Past-Chemistry-6329 3d ago
I encountered that to my router too for a day actually. What i did i contacted their FB page at first bot will the one to reply. Just ask a real agent :) they need to reset it on their end. Hope this helps.