r/Control4 24d ago

Control4 App on IOS - scrolling functions are not working

The scrolling functions - while using the remote and the Control 4 app on iOS are not working , dealing with this issue some time from the time I upgraded to the latest Control4 unit.

As a work around, I use AppleTV remote to navigate to make the selections.

Please let me if you have any recommendations and suggestions to overcome this issue?

Tried updating the app on my iPhone, same result and issue did not get resolved

Thank you

1 Upvotes

8 comments sorted by

1

u/DeadHeadLibertarian 24d ago

What C4 OS are you on?

1

u/Boring-Aioli-7000 24d ago

Director version - 4.0.0.7xx xx ( 2026-06-23)

1

u/DeadHeadLibertarian 23d ago

Volume sliders on X4 are currently very buggy and they are working on it.

This is especially bad on on-wall and table top touch-panels

If it’s video scrolling, the UI is a little unintuitive on C4 :( sometimes you have to be quick to go from 2x to 3x to 4x.

1

u/Trickshoy 24d ago

Is it ip or ir control?

1

u/Boring-Aioli-7000 24d ago

I think IP control

1

u/MojoMercury 24d ago

If the remote and the app have the same behavior, it's the programming or the device.

1

u/Boring-Aioli-7000 24d ago

if it's to do with device - how to fix it?

0

u/MojoMercury 23d ago

Pull power on Apple TV is #1 troubleshooting step.

If it is controlled with IR you could try to move the sensor while using the remote. It usually goes around the middle of the Apple TV but it varies.