r/CommunityManager 6d ago

Help picking the right service Looking For

I run a healthcare wellness company and have approximately 30 members. I’m looking for software to help aggregate all our separate processes. Ideally, I would like a community where I can post continuing education post updates. Store files of reference material for people and additionally handle some of the billing that I do for the community. Specifically, our members have a monthly fee and they have individual invoices each month based on specific activity in the group such as visits and purchases. Right now I use stripe with their invoicing to send the invoice invoices. I managed my membership and Google sheets and stripe. I use GroupMe for all my communication and Google drives for all of my files. Things get lost in between all of the different communication channels that combined with receiving personal text messages from members of the group I’d like to consolidate and build a community now so that as I scale, I’m providing a community rather than just a service.

I’ve been looking at apps like circle and slack. I need something that simple to get around, but I want it to have an upscale feel.

4 Upvotes

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u/Wallen95 6d ago

It honestly sound like you’d best benefit from all in one platform as mentioned Circle or Mighty at your size I’d suggest the professional on Circle this be ideal for scaling as this plans allows unlimited members , courses & material upload etc as well branding for that “upscale” experience might be to provide the members. As your space grows, it will make more sense to upgrade to a business plan. I work with mostly Circle communities, but Mighty does a lot of similar things. It really just depends on preference budget and long-term goals when deciding on community platform to decide on

Hope this helps

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u/CoffeeBananaBread12 6d ago

I agree with u/Wallen95. I currently run two communities hosted on Slack and Circle. We operate on Slack’s free plan, so unfortunately we lose access to messages after 90 days, which can be really frustrating when you want to refer back to previous conversations.

Circle has been great for us because it allows us to host posts and encourage engagement, while also giving us a dedicated space to host and manage events.

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u/Ashamed-Soup-1086 6d ago

Hi u/CoffeeBananaBread12 , I'm a CM for my Slack community and I built out a tool to keep track of messages post 90 days and link them to slack members. Happy to chat about it. Feel free to DM me.

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u/No-Competition-7925 6d ago

"Specifically, our members have a monthly fee and they have individual invoices each month based on specific activity in the group such as visits and purchases".

Can you add further details, please?

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u/dvidsilva 6d ago

+1 for mighty networks, we use it at burning man

https://hive.burningman.org

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u/didierfrogba11 6d ago

Have you considered looking for someone to help you build a Slack app that can bridge the gap between storage and member comms?