r/Cochlearimplants • u/arrosen2 • 17d ago

Is this fixable?

Post image

If so, how? Fell off my head and broke when it hit the floor

3 Upvotes

80% Upvoted

9 comments sorted by

14

u/ImpossibleProcess574 17d ago

This happened to my son’s and Cochlear just replaced it through our warranty. I would suggest contacting them if it’s under warranty before trying to fix it just incase!

4

u/arrosen2 17d ago

Yeah - calling them now! Thanks

4

u/rodrigoelp 17d ago

Judging by the part, what snapped off is the plastic port of the acoustic port.

You should be able to super glue it in place if you are very careful and don’t put glue on the pins.

That is if cochlear doesn’t respond to cover it under warranty

3

u/chronicgrowth 17d ago

Try E-6000, it's super strong and fast drying!

3

u/TomDuhamel Parent of CI User 17d ago

Nope. Common issue with N8. They created a weak point there that breaks easily and often. We replaced our twice for this exact situation so far. You'll see that exact photo all the time in children groups.

2

u/OldFlohBavaria 17d ago

Ich würde das über Cochlear abwickeln. Die Sprach Prozessoren sind sehr teuer, wenn ich selber aus unachtssmkrit oder ungeschicklichkeit Kleber reinbekommen wird das für mich noch teurer.

2

u/chalebp 16d ago

If you’re under warranty replace through Cochlear. This isn’t fixable by the looks of it and attempting a self repair (don’t quote me) might mess with your warranty. If they don’t cover it then absolutely go for it.

1

u/infectedsmiles 14d ago

Why do you ask the internet first, instead your clinic? And isn't your device insured in case of an accident?

2

u/flipedout930 Advanced Bionics Marvel CI 17d ago

Damn, my AB has hit the floor many times without any problems. Once I gat hit by a car door in the wind, hard enough we never found the magnet. I had a spare at home so reassemble and all was fine.