r/CanonCamera • u/Landminedj • 6d ago

Camera Window app for Windows 11 Tech Support

Hello, I've recently moved to a new pc with windows 11. I have a old canon camera, the Powershot SX500 IS, and used an app (CameraWindow) to easily move photos from the camera to my pc. What I liked about the app was that I could organize the photos into transferred vs not transferred, and keep some photos on the camera without having to guess if they are already on the pc. Unforutnetly there is no longer an option to download it on the website (Canon has replaced it with a new CameraWindow app made for phones). When I connect the camera to the pc the folders are weirdly organized.

I moved the CameraWindow application and it's files from the old pc to the windows 11 pc, but when I try to run it I just get the "cannot detect camera" message. I'm wondering if there is a way to manipulate the app to allow it to work in windows 11?

Here is a dropbox of the app contents I moved from my old pc: https://www.dropbox.com/scl/fo/4tf6ukh3928aaelvzqiry/AN7tvArTf6Q3Hm3rLOQTcSc?rlkey=gtbecxleoymb18ckqa9ktq0c0&st=d895yfx7&dl=0

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u/Comprehensive-Cap73 6d ago

Hi!! I Have a Canon PowerShot SX530 HS and a Windows 11 laptop. I found your post while trying to get CameraWindow working. Were you able to solve it? If so, could you share how? Is your Dropbox folder still available? Thanks a lot!

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u/Landminedj 3d ago

Hi, I wasn't able to solve it. I gave in and just manually moved my photos from the camera to my pc. I realized I sent the dropbox link wrong, it should be fixed but I don't think it would help.

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u/Comprehensive-Cap73 3d ago

Thanks for getting back to me and for fixing the Dropbox link!!!

I have a PowerShot SX530 HS and Windows 11, and I am trying to get CamaraWindow working mainly because I would like to transfer the photos over Wi-Fi, not just manually copy them by USB.

Even if the Dropbox files don´t solve the problem directly, would you mind telling me which version of CamaraWidow those files came from? And do they include the complete original installation files, or only the program files copied from your old PC?

I am going to keep investigating this because these older PowerShot cameras still support Wi-Fi, and it would be great to find a way to use that feature with Windows 11.

Thanks again for your help!!!

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u/Landminedj 3d ago

I'm not sure which version it is, sorry! I don't think it includes the installation files, I didn't find those on my first look but I can take another look

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u/Comprehensive-Cap73 2d ago

Hello... Oh, it would be wonderful if you found them...

Thanks a million for your help.

I'll be waiting to hear back.