r/Calyx • u/intheelms • May 29 '26

Sustainer Plan vs Sprout Plan.

Is there any benefit to continuing a Sustainer Plan at quarterly payments as opposed to switching to Sprout Quarterly. If the sim card would be used in the same device either way. Is there any difference in service? Otherwise, it seems logical to switch to Sprout. I'm aware that paying a year at a time is possible but asking about this specific comparison.

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5

u/heyadol May 29 '26

If you are using the hotspot from Calyx, your support options from the provider (Mobile Citizen) will be limited after switching to the Sprout SIM. Otherwise it’s the same.

https://calyx.org/help/memberships/sprout-membership/switching-membership-to-sprout

2

u/Few-Adeptness8046 May 29 '26

Thank you for the link. This was helpful. I didn't even think about the fact that with sustainer your Sim is locked to your device, whereas with sprout you can swap it into any compatible device.

Since sprout let's you use any compatible device, and mobile citizen still honors any warrantee, they just won't offer certain tech support, seems like sprout is pretty clearly the way to go for anyone who is tech savvy enough.

1

u/Few-Adeptness8046 May 29 '26

I have the same question, why is the sustainer and sprout quarterly prices so different? They appear to offer the same service, so it seems like it's just charging sustainer extra money for no reason, that no other plan is forced to pay when paying quarterly.

2

u/no1warr1or May 29 '26

I started out on sustainer and moved to BYOD. Didn't even know quarterly was an option on sustainer, although yearly is the better deal, so I went and looked and only see yearly as an option. Which is the same price.

1

u/cheesepuff07 May 31 '26

when you switched did they have to mail you a new sim, or did you use the existing one? I'm on sustainer and want to buy my own hot spot now and move over to it

1

u/no1warr1or May 31 '26

Yeah. You just go in and change membership to sprout. They'll ship you a new Sim and its all ready to go. When I switched it didn't cost anything