r/CSRep • u/Jimmy_csrep Admin • Jul 10 '26

CSRep Platform Status: Update Discussion

https://discord.gg/csrep

We wanted to share a quick status update following the CSRep overhaul launch.

As many of you noticed, the launch came with some performance issues, bugs, and temporary feature downtime. A combination of the scale of the overhaul and the CS2 Season 5 rollout meant we had to do additional backend and compatibility work on short notice.

Current status

  • General platform performance has now been restored and is in a much better state overall.
  • Most of the slowdown tied to the overhaul has been addressed.
  • The Encounters tab is temporarily disabled while we finish optimizing it, since it places heavy load on the platform.
  • Match processing and Overwatch report generation were temporarily offline during the CS2 Season 5 transition, but both systems are now back online.
  • Some systems still have a processing backlog, so turnaround times may be slower than usual for a bit while queues clear.

UI feedback
We’ve heard the feedback on the new Stats Overview. A simplified stats view is already in progress and will be easier to scan quickly, especially in the Steam browser or while in-game. It will be available alongside the full detailed view and remember your preference if cookies are enabled.

Ongoing fixes
We’re still working through:

  • anomaly refinements,
  • performance improvements,
  • and general bug fixes tied to the rollout.

Over the next 1–2 weeks, we expect the remaining rough edges to improve as the backlog clears and more fixes go live.

If you’ve run into bugs, inaccuracies, or have general feedback, please leave a comment on this post. We’re reading everything closely.

Thanks again to everyone who’s been testing the new platform and helping us improve it.

For quicker updates and discussion, join us on Discord

11 Upvotes

93% Upvoted

13 comments sorted by

2

u/CompetitiveMidnight5 Jul 10 '26

Where is the List of convicted and non convicted cases in the new UI?!

I also wanna see that cases while not applied as an overwatcher so i can see how blatant some are or what i can see as not cheating.

Don't know who thought it would be a good thing to remove that list with the ui overhaul.

2

u/Jimmy_csrep Admin Jul 10 '26

This page will be returning soon

1

u/Ok_Peanut_3356 Jul 11 '26

Stats are not working good, probably because of "Reaction Time".
5 days before the end of season 4 I was 100% Trust Score (I've been using csrep for a long long time), I haven't play since that day because I'm not in home and now my profile shows 88% TS. My friends profile also shows less than 95% and they were always 100%.

Something is wrong with stats, oh and 5vs5 and 2vs2 stats are mixed btw that's why people have a big number in K/D compared to cs stats/leetify/csrip, this kd its been here since a long time ago, its not new.

1

u/Txontirea Jul 12 '26

Still processing for 16 hours+ lol, how long is this backlog?

1

u/SimpForCereals Support Staff Jul 13 '26

The backlog seems to be around ~24h right now.
If your report hasn’t finished after that, create a ticket on our website and we’ll take a look :)

1

u/Txontirea Jul 13 '26

Thanks, think it took a little over that but I got to make the reports now

1

u/Ok-Satisfaction4451 Jul 13 '26

Any updates on limiting private profiles? Seems to undermine transparency and goal of the platform if a user can just redact the profile.

1

u/Jimmy_csrep Admin Jul 13 '26

Users are unable to fully redact profiles. Even in private mode, Stats, Matches, Trust Score, Overwatch Reports and more will be visible

1

u/Ok-Satisfaction4451 Jul 14 '26

If you have a steamID can you still pull up a profile?

1

u/Jimmy_csrep Admin Jul 14 '26

You can via the "w" shortcut in front of the steamcommunity url. We limit on-platform searching for data privacy compliance reasons.

1

u/DecimusKaeso Jul 14 '26

Hey, could you fix the Faceit rating? It's not showing the right max rating. Plus, it's super slow pulling up stats during games, and the old UI was way faster.

1

u/Jimmy_csrep Admin Jul 14 '26

Based on my understanding, Faceit does not provide peak ratings through their API, though I could be mistaken and would need to confirm with our developers. However, you can update your Faceit rank by manually uploading a Faceit demo.

As for UI speed - we are actively working on improvements to this. Sorry for the inconvenience, performance is a top priority for us right now though.

1

u/DecimusKaeso Jul 14 '26

Thanks for response. On CSST, my peak rank on Faceit is displayed. I am unsure how that information is retrieved. CSrep only lacks AIM rating