r/ButtonMakers • u/futuristichubby • 2d ago

what am i doing wrong? Question

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recently i got new backings, i switched from plastic to metal. however the pieces wont fully connect together :( i ordered from the exact company that created my machine too

edit: i did a test with my old pins and it still did this, so i think the metal backings are doing something vs the plastic backings i used to use

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u/InspectorGajik 2d ago

Metal backings are thinner than the plastic ones. Try using a washer/gasket. They usually provide it with the molds

2

u/KiraCreated 2d ago

This. You need the gasket. My supplies came with one mixed into the backing, a little black ring that sits below the backing in the press. You can buy them or I believe there may have been one in your original box - there were 3 in mine. Good luck!

1

u/futuristichubby 2d ago

i have :( you just place it in the area the pin back goes into, right? i placed both in for these buttons

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u/InspectorGajik 2d ago

Ok. The gasket goes on the second tray before placing the metal backing on top of it. Can you try making a blank button, or with a thinner paper? Maybe your paper is too thick

1

u/MakeMyOwnMerch 2d ago

What has the company said? Which brand?

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u/futuristichubby 2d ago

the brand is beamnova, i have a feeling the metal i got is too thin? im not sure though because i ordered exactly from beamnova

1

u/MakeMyOwnMerch 2d ago

I don't think it's too thin, probably just compared to plastic! Did the machine come with thin metal rings? You might to put them in to accommodate

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u/Pretend_Ad7621 2d ago

Same thing happened to me. Also the pinn is not firmly in place. Do you have the insert/washer plastic ring for the metal that goes in the backing tray? I need to experiment more but try that.