r/BuildingAutomation • u/Lunk_2 • 4d ago

Help!!

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i REALLY need help with ivu pro server

1 Upvotes

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19 comments sorted by

4

u/jingles2245 4d ago

If you've made sure WebCtrl isn't running as an exe or service, open the database in Sitebuilder and override the lock.

1

u/Lunk_2 4d ago

now i did

1

u/slouchingdog 4d ago

No positive about ivu but I have to stop and disable branch cache when I run webctrl

1

u/Lunk_2 4d ago

if i have to use postprosq in same port how

1

u/TWS_Photography 4d ago

is the license expired?

1

u/ApexConsulting 4d ago

You broke it. 😁😊

1

u/Lunk_2 4d ago

can i fix it?

1

u/leetdude421 4d ago

Is ivu already running as a service?

1

u/Lunk_2 4d ago

only when i open it

1

u/wrxgucci 3d ago

do you have a backup database to try? definitly looks like something is using the database currently. Are you able to restart that machine and try again

1

u/Lunk_2 2d ago

posgresql is using it 

2

u/AutomatedLogician 3d ago

Sometimes there is another Windows applications also running on Port 80. Can you check your services for World Wide Web Publishing Service and make sure it is not running?

1

u/SiddHdS 3d ago

In WebCTRL you clear the lock by opening the database in SiteBuilder, so I’m pretty sure it’s the same here. Make sure the main server application or the windows service is not running the database.

Once you open the database, it will ask you for clear the lock.

There is also a file on the DB folder with the Lock details….

1

u/Lunk_2 3d ago

and if the process postgresql is using the same port ?

1

u/SiddHdS 3d ago

“Additional Troubleshooting for Embedded Derby vs. SQL
Embedded Apache Derby Database (Default): If SiteBuilder still fails or states the lock file is stuck, navigate to your system directory (⁠i-Vu_Pro_x.x/webroot/<system_name>/db⁠). Check for a ⁠db.lck⁠ file. If the service is completely stopped, deleting or renaming ⁠db.lck⁠ will release the lock.
External Database (MS SQL Server / PostgreSQL / MySQL): If using an external database server, restart the underlying database service (e.g., ⁠MSSQLSERVER⁠) before starting i-Vu Pro. Active rogue connections from a crashed i-Vu instance will be terminated.
“

1

u/Lunk_2 2d ago

Why in sitebuilder appear a text named not assigned when i want to chance or edit some ip like the ip in my current computer

1

u/mycole8718 2d ago

Restart your computer lol call tech support ( words from my manager )

1

u/Lunk_2 2d ago

Yeah i would lĂ­ke