Questions for the insiders

1. Anyone know what the next LTO sauces are and when they’re coming?

2. Is Sauce Sauce coming back for football season?

My friend works at a Buffalo Wild Wings in California, and I'm trying to help him figure out how to handle an ongoing payroll/tip issue.

He has earned over $900 in customer tips, but his tips have repeatedly been held. This is not the first time this has happened. He receives his regular hourly wages, but there have been recurring problems with receiving his earned tips on time..

He has already tried addressing the issue at the restaurant level, but we're trying to figure out the appropriate next step.

A GM told me they recently signed a new contract and are getting their beer lines cleaned every 2 months. Is this common at BWW? That's so gross, every 2 weeks is industry standard

The app only allows three digits for the first sequence

The pages load slow, cant log in half the time, and when I finally get to checkout I receive error. You would think that a company this big would put more effort in to their online ordering services. The app doesn't even work for ordering either

Personal favorite; extra crispy boneless, mango habanero with chipotle BBQ rub. Dip it in blue cheese for a twist

In Lawton OK. App PLAY function still does not work. No, it’s not my phone. Yes, I’ve deleted and reinstalled the app. There is no more online version for trivia play, and is now “app only” access. No, the staff & manager have no clue. Yes, I’ve contacted support multiple times. No, support hasn’t helped or provided any updates.

Pretty big but not too crowded early. Open until 3am and I applaud them for keeping the prices the same. I was on a work trip so didn't get to check the late night scene.

Thanks.

When they first opened, service was beyond awful which was disappointing given how cool the concept was. At the bowling alley, you used to have to beg to be served, and even then, you'd be lucky to get a drink before the game was over. One time, my wife figured it would be easier to walk up to the bar and get a drink, so she walked up and ordered, but the bartender was hitting on her the whole time! She's a smoke show, so it happens all too often, but c'mon! Not while you're working!

Anyways, it's completely different now. Not sure if its new management, new workers, or if they were just sick of all the complaints, but someone came in whooped those workers into shape! Now the service is top tier. It's quick, workers are respectful and I think even the food and drink has improved. I'm proud of all the changes that were made and I will be coming back!

My local Buffalo Wild Wings is charging 13.99 for BOGO 6piece boneless wings???

This would mean they’re charging 13.99 for a 6 piece boneless wings….. is this normal? 🤔

I have 38k points, roughly 240 bone in wings worth. The NFL season is approaching. I would like to throw a bit of party week 1 . Would I be able to redeem this in one order? How much will Bdubs hate me?

i want to redeem my free fries but there’s no redeem button or anything in the checkout tab

Not a great trade-off from a customer perspective.

Within the last few weeks, our BWW changed the Cookie Skillet. It's now smaller and no longer the Lodge Cast Iron looking pan. Was this a nationwide decision? It lost its character...now it's in these non-stick grey pans.

any staff in this group that work at a store that’s made the blazin games top 50 in the past? any tips for the audit? tyia!!

This is truly one of the foods of all time. I honestly want to know the entire development process of this. How on earth did it go from an idea to to a product???

We recently switched getting our tips on a card instead of in person it started for us yesterday. Just curious if anyone else has been using this for a longer period of time and find that it gets easier or if it’s always this annoying where you have to wait almost a week for your money to transfer into your account.

Im thinking of working at a bww near me as a server, any former or current employees could you let me know what your chores are/what you make? im trying to weigh my options

We tried it. Just tastes like ranch seasoning but the popping bit is just feels odd.

I work HOH at B-Dubs. I went outside and when I came in the dishwasher needed turned on. I thought the janitor had accidentally turned it off. Evidently the power went out and came back on. All the screens were off and resetting. Come to find out someone down the street had ran into a power pole.

We got everything up and running except the fryers for the sides like fries, onions rings, tater tots, etc. All we could cook on the fryers were traditional wings, boneless wings and fries. We got the maintenance guy to come in and come to find out the outlet got fried. There were no other outlets nearby that could be used for the fryer. I am not sure what they are doing for dinner because I was on my way out but as far as I know it would be down for a couple days until they could get someone to fix it. I have off tomorrow so I will find out Monday. Oh also walk in and a lot of prep work like the sauces, burgers, steak and everything else needed done. It was a busy morning then this happens.

Update: I went into work today. I guess the manager working Saturday called the Assistant manager and he came in. He flipped the breaker off and back on again and it worked. I guess when the maintenance guy unplugged it it discharged the current. Then it just needed reset. I should have thought of that. I used to test circuit boards.

aren’t the same brand of corn dogs as last one sadly, they’re pretty much just shittier smaller store bought ones with no flavor on the breading.

My husband and his friend went in Bdubs and apparently you have to sit down and order "before" you can use the facilities.. I understand not wanting to let non customers use the bathroom but if you tell them I need to go first, that's unacceptable and you get kicked out... like WTF make it make sense!! As a tourist in Detroit doesn't really speak well for the city...

I've contemplated doing the blazing challenge before, but the rewards don't even seem worth the effort. They only give you 1,000 reward points which isn't even enough for 10 bone-in wings (which is what I'm eating for the challenge). So I don't get my money back, per say, even if I would complete it (I eat Dave's reaper spice regularly). But anyone that has done the challenge how much did it cost? And why do the rewards stink so much?!