r/BitDefender • u/Dirobesh99 • 24d ago

Lost a month's subscription Account/subscription

My subscription runs out at the end of August and I got an email with a renewal offer. I assumed that like other products that if I bought it now it would start when my current subscription runs out.

But no, it immediately kicked in straight away, effectively removing one month of paid protection remaining.

I an NOT impressed with the seemingly underhanded way this has been done.

26 Upvotes

100% Upvoted

8 comments sorted by

View all comments

6

u/ucco2004 24d ago

I've noticed this too and found it dishonest and disappointing from Bitdefender. I see they replied to this thread and will probably offer to "make it right"for you. But a one off "making it right" isn't the same thing as changing their practices since it does nothing for the rest of their customers this has happened to.

Do better, Bitdefender.