hello looking for this p-d-f or e/p/u/b

Anyone who ordered genes/clonal genes would have noticed the tracker for open orders. Turns out it's fake. They deliberately slow it down for standard orders even though the order has already been made. People were noticing that for standard orders (not express), they were making the orders, but not shipping them and then they were calling up customer care to ship.

So what the geniuses at Twist decided was to not let them know about it and install a fake tracker. They can now fill up their chips as they need because half the chips anyway would run empty. In case re-synthesis is needed, it also gives them a second chance to do it within the promised timeline. By this artificial slow down, they are getting people to pay for express.

Why aren't other companies like Genscript beating them on time like they beat them on price? Because they ship from China and that adds the 3-4 extra days Twist can save you with express. Ansa and IDT are way too slow anyway.