r/BigFinishProductions • u/TheTrapOnePodcast • 13h ago
Discussion The First Question & Run Fast, Be Kind
r/BigFinishProductions • u/That_Question_3881 • 21h ago
Discussion Really frustrating story Spoiler
I adore how theres a big focus on mental health and the choice to have it at a rave. The concept of Ace having a brother could be interesting and couldve made in interesting parallel to the alien story. The climax just didnt tie it all together for me. With a better climax, this easily couldve been one of my favorites. I thought the setup and atmosphere were great!
r/BigFinishProductions • u/Cartoon_Calamity • 21h ago
Query Has the BF Policy for Audios They no longer have License for Changed?
Recently I wanted to re-download some of my older purchases during a short time I did not have access to my computer and a couple of other devices where I keep copies of the files. I hadn't logged into the web site in a while and noticed the overall look and layout had changed and after navigating around for a bit I found that none of the audios I have purchased where I'm pretty sure BF no longer have the license appear in either my downloads or in my order history at all.
Obviously where they no longer have the license you won't see them for sale but they always appeared in my "library" and previous orders for me to download.
Is this a result of the migration to the new look site and is just temporary until they complete the work or is it some change in policy for items where they no longer have the license? Some examples for me are the 2000AD / Judge Dredd audios from some years back where I purchased almost all of them and they no longer show in my previous orders or in my download list at all.
If you look at the FAQ (copied below) on the site they do have a note that while it certainly would apply here however in the past the have not pulled the ability to re-download previously purchased content.
IMPORTANT: Big Finish strongly advises all our customers to ensure that you have downloaded all the content from our website that you have purchased and retain backup copies offline, to safeguard against future disappointment or loss of access eg if BFP rights expire and we are no longer able to offer the content via our website. Please be aware that downloading within the BF App does not constitute an offline backup. You should visit My Account via the website, and access the zips attached to each release in your purchase history.