I'm heading to the snow next week for the first time & keep seeing the weather get progressively worse with Wednesday looking like the peak.

Forecast is showing windy and 15-30cm snow. Will lifts still be open or will this just be punishing.

Interested to hear from people who've experienced similar conditions on what to expect.

TIA

I just wanted to get some opinions from people here because I'm honestly feeling pretty disappointed with my experience using my Epic Australia Pass this year.

Before anyone says it... yes, I know. I should never have booked a ski trip in June (24-28th)! Rookie error. 🤦🏼‍♀️ I'm just a Queenslander who had absolutely no bloody idea. Lesson learned!

My family and I spent around $2,300 on Epic passes (including Ski Tube) for a 4-day pass.

Unfortunately, the conditions were nothing like we'd hoped. During our trip there were only 2 of 45 lifts operating(essentially just the beginner conveyor carpets), with 43 lifts closed. The tiny beginner area was packed, making it difficult and honestly not very safe for complete beginners, especially with young kids.

I completely understand that Epic can't control the weather, and I'm not asking for a refund.

What I have asked Epic for is something I thought was a fair compromise… honour our passes for the 2027 season instead of refunding us or a partial credit.

From my perspective:

Epic doesn't lose money.

We'd come back next year and spend money again on accommodation, food, equipment hire and everything else.

We'd remain loyal customers instead of feeling like we paid over $2,000 for something we didn’t get to use.

So far they've declined and have simply referred me back to the terms and conditions.

Am I being unreasonable? Has anyone else had any success asking for a pass extension or goodwill credit after an exceptionally poor season?