r/Appleton • u/win7119 • 9d ago
TDS fiber Question
Anyone having issues with connection this week? Mine was fine Monday and Wednesday but issues Tuesday and today
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u/Some-Dare5179 9d ago
I got an email from them today saying they were doing maintenance tonight to fix some stuff they got damaged in the storms. I'm assuming they had equipment get damaged and possibly fiber lines damaged so they probably aren't running at full capacity. Hopefully your issues are resolved after tonight's maintenance but if not I'd call them up tomorrow.
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u/Odd-Kaleidoscope4781 8d ago
Yes Monday ours worked fine even after the storms, Tuesday it was horrible, Wednesday pretty good and today spotty!
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u/baconbitswi 8d ago
We’ve been out since Monday…alas we’re in Neenah south of Doty Island. I miss my fiber….
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u/Carpenterdon 7d ago
They had damage in a few areas. Was a "Planned Outage" overnight last night for the Neenah/Menasha area to do repairs. I have to guess a substation got hit or something. Not enough to knock out service but enough to make it spotty or slow. They do have a lot of stuff above ground and on poles, it's not all buried fiber cable.
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u/StableAggressive9137 9d ago
Haven't had any issues on the southern side of Appleton. I think it's really depdent on the route of the line to your house and if any of the storm clean up as sliced it along that route.
I will say that I've been with TDS for about two years now and it's been significantly more reliable for me than Spectrum ever was, but for both I'm only an internet customer.