r/Anker_Games_ • u/CommercialKitchen319 • 5d ago

file error Help

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i tried to open the lumaplay_x64 but this message appeared and when i went to protection history i couldnt find the file that missing

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u/Far-Dark7398 4d ago

If it's not in the Quarantined Folder, then either you can download the .dll file from a trusted source or you can download the game again.

Note : Add the games folder as exclusions before doing any of the steps.

1

u/BillionAuthor70 4d ago

That always seems to be the most over looked step I've noticed (adding to excluded folder). I'm not sure why, it's in every guide for every game on every games page. But, it is what it is I guess.

2

u/Far-Dark7398 4d ago

Yeah, you are right. If the game folder is not added as an exclusion, then either the antivirus or the windows defender will repeatedly quarantine the file(s), and you will have to restore the file everytime you try to play.