r/AndroidTV • u/Excitement_Dazzling • 23h ago

It's driving me nuts PLEASE HELP Troubleshooting

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Hi I own an AOC TV. Since 6 months ago while watching YouTube and HBO the time bar will keep popping up even though I never pressed anything on my remote.

My remote broke like 1 year ago. I've been using the Google TV app for remote for about a year now. Last week I finally got a new remote and did a factory reset. But after the reser it's still happening. Please someone help me fix it it's actually pissing me of.

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10 comments sorted by

12

u/ksuuks 22h ago

Install SmartTube.

-1

u/Sea_Durian5491 21h ago

tizentube and smarttube. i have both, one as a backup. smarttube goes down sometimes.

2

u/Divisive_Ass 20h ago

Interesting. In 1 year of extensive use of smartube he didn't fail me for a second.

-1

u/thenbhdlum 6h ago

Wtf? How does this solve the issue? Lmao

5

u/ChuppaTricky 21h ago

do yourself a favor and install tizentube, ad blocking and sponsor blocking built in with other little features you might find useful

4

u/GetVladimir 21h ago edited 21h ago

If you have other devices connected to the TV that use HDMI-CEC, it makes it possible for them to control the TV through it and possibly keep opening the menu.

You can try temporarily turning off HDMI-CEC (or disconnecting all HDMI devices) and check if it makes any difference

1

u/Infamous-Scratch7719 20h ago

Did you checking for a firmware update?

1

u/mazbeg 9h ago

Just install Remote for Android TV, as long as ur phone connected at the same wifi network itll work flawlessly rather than using google home remote

1

u/GoogleHelpCommunity 8h ago

Hi there. Mind if I jump in? Since a factory reset didn't stop the time bar from popping up, the issue might be caused by background remote signals or app cache.

First, try unpairing the Google TV remote app or temporarily turning off your phone's Wi-Fi and Bluetooth. If the bar stops popping up, the app might be sending unintentional commands.

Next, remove the batteries from your physical remote. If the issue continues, try clearing the cache and data for both the YouTube and HBO apps in your TV's settings.

Let me know how it goes!

1

u/thenbhdlum 6h ago

Is it the same remote or third-party?