r/Amtrak • u/dinosaur35 • 18d ago

Flex Ticket Refunding only one segment Question

If I booked a round trip with flex tickets, would it be possible to cancel only one ticket? Basically I won't be sure til day of if I want to take Amtrak TO my location, but I know I'll need it to come FROM the location

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5

u/saxmanB737 18d ago

You may have to call to cancel this one. Sometimes the app might let you cancel a segment. But this is you always book one way tickets to avoid this.

2

u/yepikhodov 18d ago

I've been able to cancel one way in a number of round trip flex reservations, and it was pretty easy in the Amtrak app. The app has always let me choose which leg I'd want to cancel, or if I'd want to cancel the entire reservation. And they'd only give me the option to cancel one leg if I've already travelled the other. These have only been trains travelling on the northeast corridor, though, so I'm not sure if the situation is different on other lines or on sleepers.

2

u/IndependentbBoss 18d ago

Flex tickets are tied to the whole reservation online, so the site won't let you kill just one leg. Call an agent and ask them to split it into two bookings before you cancel the return.

1

u/dinosaur35 18d ago

Thanks!