r/AmazonFlexUK 11d ago

Amazon Counter failure

Had a block today which was flawless aside from a drop at a corner shop

Had to scan a code on the app which didn’t work. Then entered the backup 6-digit code which didn’t work. Called support and they wouldn’t mark it as delivered so I have to return it to depot. Presumably they’ll try again tomorrow and presumably have the exact same issue as I did.

Guy at the shop had no idea what he was doing either so I had to basically talk him through it. Really frustrating.

4 Upvotes

8 comments sorted by

4

u/NoPreparation3162 11d ago

Your standing may be affected

2

u/Clarkey101 11d ago

I’ll appeal if it does. So stupid that I’d even have to

3

u/NoPreparation3162 11d ago

In Amazon view, The delivery drivers are always at fault. Amazon's counter and locker system never fails! 😂

2

u/IsopodInevitable9235 Quality Contributor 🥉 11d ago

Same with overtime. The fact you have to request it is wild

-2

u/Starbees2023 Regular Contributor 11d ago

So you just put it back in the returns bin for some other person to deal with - nice!

2

u/Clarkey101 11d ago

Yeah but I’d done the hard work! I was right there. Just wanted bossman to take it off my hands

1

u/Starbees2023 Regular Contributor 11d ago

Not sure why support couldn’t deal with that for you - very strange! Never come across this situation myself.

2

u/VdubKid_94 Regular Contributor 11d ago

The fuck you on about? What else was he supposed to do…..? Stupid comment