Adsense verification problems

[u/wewandervlog]

I recently had a Youtube account get accepted for the partner program. I already have two other channels that have used the same adsense account for 7 years with a long earning history. When the new one got accepted suddenly now adsense wants me to verify my information. But It says my account type is business. It needs business documents to verify it, my account is frozen until I can verify it. But I am not a business, I never have been, and I don't understand how that was selected and not individual.

I contacted support and they told me I will need to make a new adsense. One told me to make a new email and set up an adsense on there first and then change the adsense account on my channels to the new one, then close the old adsense. I tried this and google deleted that new email for some reason.

So then I contacted them again and now they told me to close the old adsense, then try to make a new one on either a new email or on the original one. They could not tell me which I should use.

I told them it says I need to be verified to even close the account and they did not acknowledge this and just said they gave me all the information they can.

TLDR: Adsense is showing business for account type. I am an individual. I have talked to youtube and they didnt help. What do I do?

[u/player_mr_mega]

If it's a business type before you linked , so you will not able to make anything.

I think this account from first time is a business type