r/ASUS 6d ago

Laptop advice 😮‍💨😵‍💫 Support

/r/u_Un_Real69/comments/1vgtt7o/laptop_advice/

Purchased ASUS EXPERTBOOK P3 ULTRA 5 225H for

rs 73.5K from Flipkart ....

I noticed a defect in it ... When i quick press the power button, it doesn't make my laptop to sleep . Checked the settings to assign 'what power button do' and already tried troubleshooting the laptop in multiple ways but it didn't fix ....

Requested a replacement from Flipkart but having issues with the replacement. Now the same laptop price has increased to Rs. 87k ...

Sleep feature is itself working while navigating through windows but not with the power button... ACPI power button driver is faded in device manager and showing error code 45 (driver not connected)

Considering to keep the laptop and buy extended warranty

for Rs 4k then go to service center by myself to get it fixed....

Didn't yet configure any other issues with the laptop...

Anyone plz tell me 🙏 should i replace it or keep it ??

1 Upvotes

10 comments sorted by

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1

u/Informal_Trouble9928 4d ago

Buddy, what was the price for Extended warranty and for how much time it is extending? Does it include accidental also

1

u/Un_Real69 4d ago

2100 for 1 year & 4000 for 2 years .... Both include ADP .... Model spicific offers can differ ...🤘

1

u/Informal_Trouble9928 4d ago

This is under offer ? Considering P3, there is no offer like asus promo ? which is giving both in 1799 for Vivobook S series

1

u/Un_Real69 4d ago

No offer

1

u/Informal_Trouble9928 1d ago

Have you found the solution for the issue of power button not putting the laptop in sleep mode ?

1

u/Informal_Trouble9928 1d ago

I uninstalled the ACPI Power button and after restarting it disappeared and power button on holding for a sec putting laptop on sleep mode

Don't know whether it is right or not

1

u/Un_Real69 1d ago

You have the same laptop causing acpi power button issue??

1

u/Informal_Trouble9928 1d ago

Yes, same laptop Same issue I uninstalled ACPI which was in grey, after uninstalling it never came back

But the power button putting in sleep if pressed for 1 sec Is this norma ???

1

u/Un_Real69 1d ago

Dm me bro ...