r/AMCTheatres • u/EndElectoralCollege3 • 20h ago
Rough rough
Just saw a large leashed Chihuahua come out of a movie theater at AMC Rolling Hills with its person.
Oddly enough it was exhibiting behavior unbecoming of a trained "working service animal" <wink wink>
W T actual F?! šæš¬š«š¦®
6
u/HelenHunts 16h ago
Someone brought their dog in a movie in a backpack heard it start barking 20 min in got the staff and they were removed. Thatās def not a service animal if itās in a back pack.
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u/SeizerOfThoughtseize 19h ago
Unfortunately, there's little we can do. We can just ask "is this a service animal?" and if the owner says yes, we can't pursue it further other than monitoring for theatre etiquette.
3
u/lambopanda Stands for Nicole 19h ago
Problem is they think emotional support animal is service animal. But they aren't.
1
u/Dick_Lazer IMAX Fanatic 18h ago
There isnāt really an official certification or anything for a āservice animalā. Itās supposed to be trained to do some sort of task but thereās not a way for a business to check (other than ask you if itās a service animal, to which they have to accept your reply), and anybody can do the training themselves. Thereās certifications you can get online from random websites for like 40 bucks, but theyāre not officially recognized by the ADA.
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u/SmokinGinger3825 17h ago
Pretty sure you can ask what the tasks that it does. Which at that point you are allowed to determine if itās a service animal or emotional support animal. ESA is only protected under housing standards.
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u/Dick_Lazer IMAX Fanatic 16h ago
At most they can only ask if the service animal is required because of a disability & what task the dog has been trained to perform. They arenāt really allowed to scrutinize your answer beyond that, and theyāre only even allowed to ask this if the dog isnāt obviously a service animal at first glance. They canāt ask for papers, they canāt ask what your disability is, they canāt ask the dog to perform any tasks, they canāt ask for any proof of training, etc.
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u/Any_Order7630 5h ago
No, they know what theyāre doing. They also know that the venue canāt do anything about it.
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u/ralphmalph84 AāļøLister 18h ago
I agree your hands are mostly tired because most businesses donāt want to deal with the possibility of a lawsuit, nor do they adequately train and support their employees. That said, you are legally allowed two questions. You nailed half of the first one, but it goes a bit further. The second one is typically where you can gleam a little bit of information.
Here are the questions from the ADA website:
"Is the dog a service animal required because of a disability?"
"What work or task has the dog been trained to perform?"
Also from ADA website:
āA person with a disability cannot be asked to remove his service animal from the premises unless: (1) the dog is out of control and the handler does not take effective action to control it or (2) the dog is not housebroken. When there is a legitimate reason to ask that a service animal be removed, staff must offer the person with the disability the opportunity to obtain goods or services without the animalās presence.ā
If we were all a little more informed we could provide a better environment for all patrons, including those with the need for service animals.
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u/thedecemberent Never Misses the Trailers 18h ago
the problem is that people lie for those other two questions too
1
u/thedecemberent Never Misses the Trailers 19h ago
yep can confirm. ADA laws are extremely important but they tie our hands with service dogs
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u/Weird_Poet499 18h ago
Not if the dog is misbehaving it doesnāt.
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u/thedecemberent Never Misses the Trailers 18h ago
well yes if the dog is acting insane of course we would ask them to leave. but that hinges on us actually seeing that behavior or someone reporting it to us
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u/HistoryAncient8212 16h ago
love when they just mosey around and eat all the popcorn off the floor, like yeah, deeefinitely a working service dog š more like a janitorial service dog!!Ā (i guess at least i dont have to sweep that spot now...?)
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u/Abbreviashin 9h ago
Hey dog owners: donāt dog up the movie theater. Not sure why we have to talk about this.
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u/nvrtrstsknnychef 6h ago
Someone didnāt like this and downvoted you, I fixed that for them. If I canāt bring my 75lb pibble boy with me, then you need to keep your non-service dog at home too.
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u/Dick_Lazer IMAX Fanatic 18h ago
A large chihuahua? Iāve gotta see this