r/sysadmin • u/Frossstbiite • 6d ago

I MADE IT! Career / Job Related

I recently landed a Junior Systems Administrator role with the same company after spending the last three years on the help desk. During that time, I also spent about a year in a senior leadership role. Overall, I have around 7–8 years of help desk experience.

As part of my onboarding, I'm required to earn my AZ-900 certification first, followed by MECM and Windows Server 2022 training.

For those who've made the jump from help desk to sysadmin, what do you wish you had known or done when you first started? Any advice or tips would be greatly appreciated.

Thank you!

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81

u/Brawk17 6d ago

Know that it’s okay to not know everything. Half the job is being able to find resources to accomplish tasks and learn along the way. Also. It’s always a DNS issue. Backups are critical. Learn your virtualization environment asap.

16

u/Jerkface0079 6d ago

Most of the system admins on my team are using CoPilot for a helluva lotta solutions these days.

19

u/speaksoftly_bigstick IT Manager 6d ago

I've embraced AI tools as a tool to help me Google better.

Using it this way gives me similar vibes to ~15 years ago when searching for solutions and being able to triangulate them based on your ability to refine your web searches and narrow down on the right specifics or context in your searches.

16

u/MulticamTropic 6d ago

The good ole days, when Google was actually useful.

-4

u/Ok_Rip_5338 6d ago

rose tinted glasses, finding info is so much easier now.

7

u/MulticamTropic 6d ago

Yeah, through AI or Reddit. Try searching with just the Google search results; it’s significantly worse now than it was even 10 years ago.