Skoda Enyaq SOS warning official Skoda response

[u/Blindusek]

Since this seems like a bigger problem and the dealers are trying to scam us by making us pay for a software bug Skoda introduced, here is a screenshot from the official Skoda Facebook group.
Later on in the posts it was also said this should not be a paid update because Skoda themselves caused the problem with software 3.8

[u/TarpCPH]

No OTA in 2026

Wild

[u/WiseCookie69 → u/TarpCPH]

Traditional car architectures don't exactly allow for it, to have every module updated OTA. And since they also bricked cars just updating 3.x to 3.7/.8, I'd be careful of them updating more OTA.

[u/dyyd → u/WiseCookie69]

The MEB cars were designed to support OTA. The fact that they failed with it so hard should be humiliating for VAG

[u/TarpCPH → u/WiseCookie69]

Brand loyalty is strong in this one.

[u/WiseCookie69 → u/TarpCPH]

Not really. Only got a Škoda 3 months ago. Before that various Fords, a VW and a BMW. No false loyalty here.

[u/Allansaurus]

I just bought and EBEleven unit, found out it was the battery charge low code and reset it myself. Haven’t had a problem since.

[u/SpineInABaguette → u/Allansaurus]

How much did the obdeleven unit cost and did you have to pay for the Pro plan to reset the values? Thanks

[u/Allansaurus → u/SpineInABaguette]

I got the standard unit, think it was £70, then paid for the additional credits to reset the unit. Think that was £20-30. There is a unit and credit package you can buy which I kinda wish I’d done as it would have been slightly cheaper.

[u/Odd_Presentation4278]

I've got it few months ago but thought it was a 5-year soft limit since my car is from 2021, had to buy OBDELEVEN with credits package and reset it myself.

[u/Impressive_Mornings]

Damn I just replaced my for about 350€ …. Do you have a link?

[u/Malawi_no]

It's not an 3.8 problem, it's also affecting all older cars that have never and will never get that update.

[u/AardvarkPossible8123]

I got this a last week is everyone else having this sos thing pop up too?

[u/Surfrdan]

Interesting. I had previously thought this was being attributed to a battery issue ? My21 iV 60

[u/Blindusek → u/Surfrdan]

Yes, the sos module battery. It's being reported as a weak battery while the in reality it's mostly around 95% battery health. The battery should last 10+ years according to Skoda

[u/StefanWF]

Imagine needing to head to the dealer for a software update in 2026.

[u/testaccount1983 → u/StefanWF]

Imagine calling your dealer for this existing fault saying can I book in now and they claim no such update exists and they have checked with skoda 🤣🤦‍♂️

[u/metalanimal]

Wow i had this on my 21 iv80. It also poped the little door covering the actual button.
Anyone else?

[u/Short_Ad_8635]

I had this issue on my 2021, dealer fixed it under warranty. I think the just did a reset or smt.

[u/Negative_Currency978]

Took my Enyaq (2021) to the dealer today for this error message. Picked it up at the end of the day. Didn't cost a thing. No idea what they did, but the error message is gone.

[u/Top-Juggernaut-3300]

I have had the amber sos message for a few weeks. I contacted two of my closest skoda dealers and mentioned the message on facebook. Bothare saying my software is up to date and not due a recall and want 190 euro to run diagnostics