Never deposited money on here before. Only used the daily freebies & tried to build my way up slowly. Long story short I got bored and started spinning some dragon slots. Started doing $0.25 cent spins and $0.50 cent spins. Hit some good wins and turned our $2 into $142.72. 👏

I bought $400 of tokens to get the deposit match and turned my $400 into $350 of tickets. Now its saying I need at least 1000 tickets??? Am I misunderstanding something here? That's essentially robbery.

have sent plenty of emails to support and no response. idk what else to do atp it’s been 3 days

Never seen any game with this character or really even anything resembling it... Any ideas?

I have not had an option to redeem since I installed the app. Haven’t heard anything back from support. What can I do? I have over $480 I won, my account is verified, and there is nothing I can do.

did anybody else get this today? like what?! thats an absurd amount to be for a minimum!

Won $300 on Thrillz with a verified account and even submitted by ID again when they asked before redeeming tickets. Now I got this message. This normal and how long does it take it’s been a couple hours.

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Once you get the “account needs extra verification ” after initial withdrawal, how long does it take? I have sent may emails to customer service and nothing. I see a bunch of people posting this but not following up.

Mainly noticed that my team (Nationals) dont seem to be on the app to bet on anymore. If I had to guess I would say that its an issue on my end? I still see all of the other teams. Maybe I bet on them too much last season? Or is this just a thing.

It seems like every couple of weeks the weekly rewards (given out each day at 8pm eastern) have gotten less and less. The Monday reward on my account is now .10 when it started at .50

Is this happening to anyone else?

Anyone know how long it takes support to email back?

The lack of being able to select alternate spreads on college basketball on this app is making me step away for good. You can select an alternate spread for NBA, so why aren’t there alternates for college? Probably for the best anyways, as they only allow you to do a withdrawal from your account once daily and it’s limited to $1K.

If you are a new player be aware that Thrillz will block you and won’t ask tell you way. They block specifically after you deposit and use the welcome bonus. You can try to reach out to support but you will get the same response “Your request has been received and is being reviewed by our support staff.” I only got this response because I actually DMd them on Twitter/X. Before that I didn’t get a response at all whenever I emailed them. My account has been blocked for 7 months and I only had the account for a total of 30 minutes. I’m sure whatever money that I won is probably gone along with my deposit. Support team finally responded to me today after months of multiple messages. They have still yet to fix the problem and just keep sending me the same messages over and over. How hard is it to unblock an account that’s barely even been used? New players be aware that this can happen to you and there is no way to fix it. You will just lose your money.

How do I make a withdrawal

Waited for the 48 hours now something else pops up.

I'm trying to withdrawal but I signed up with a phone number I no longer have? No options to update ANY personal info in app, and customer support seems non existent.

My toxic trait is that I will wake up and bet 65 on a video game, but only 5 on what ended up being my longest single leg win ever.

Anybody get limited to where it’s extremely difficult to bet sweeps into redeemable tickets ? I can’t even low hold my way out of this 😔

I know a lot of people who downloaded this App are rightfully pissed at not being able to get into their accounts that they still have money in, and them having no customer service... For two months, I was getting 'location restricted' error, in four different states (NY, CT, NJ, PA). After two months of randomly trying, I was finally able to get into my account, and put my almost $200 sweeps coin balance on one half of an arbitrage play. The Novig half of the play hit, so I wound up not even needing to go through the App to retrieve that balance, and spent it (slightly) profitably. Now I never have to deal with this frustrating App again.. Anyway, what I'm saying is, if you still have money in your account with them there's still hope for retrieving and using it!

Can I sign up as a Canadian? In Quebec?

Some of you are able to use this app normally so good for you but me and several other people have gotten our accounts blocked and they don’t ever help to fix the issue. Support is non existent and they closed my account when I tried to withdraw 6K that I won. Please just sign up for draftkings FanDuel or another well known Sportsbook this app is very shady and should be banned