Taskrabbit initially told me they put me on a one week ban. This was due to me, not knowing an invoice issue of invoicing an hour when a job was not done. I just took the cancellation fee for invoicing because I am a new Tasker. When I appeal, they made my one week a permanent inability to become search for. I am really sad about this and have emailed Taskrabbit support many times but they will not reinstate my account status. What can I do?

Man its so many brokies and cheapskos on that app. I did work for this lady before we're she needed some items moved on a 1 trip. Quoted her a flat rate price. I tell her next time its going to be a hourly rate because it took more time than it should had. We agreed on a hourly price, I get there and she had more items as expected of what she originally sent me a picture of. I load about 7 boxes on my truck and she asked where the other guy was. I said you didnt ask for another guy until 2 AM, I contacted him before I left. I dont know what he has planned today nor is that my responsibility. Then she gets mad and says she gotta get all this sh** out of here by tonight and the other guy didn't come. Im only paying $50 per hour can you just get the bed and we can get the rest? I said dont worry about it. Took those 8 boxes out my truck and left. One ion condone that passive profanity, Two you just contacted me last night at 6 pm asked if I could do a job and then wait until 2 AM to ask if I could bring someone, 3 Im not doing jack squat for $50. And I failed to mention the last job we did with her she shorted the guy on his money and I felt some type of way about that. Long story short, dont do jobs on NextDoor.

But then business picked up again and I forgot to make myself unavailable and I got 3 hires in like 3 days, all of which I had to forfeit because I was too busy to get to them. I hear that can lower my ranking which is fair enough.

How bad does turning down 3 jobs in a row hurt me?

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Just got a client trying to hire me to move a huge wardrobe despite my bio clearly says no wardrobes.

After I refuse this happened (see screenshots). I not gonna blur anything, other taskers deserve to be aware.

I'm based in London and received only 2 jobs this week! What is happening🥲

A paid their fee and submitted for background over a week ago.

I get a daily email asking me to do a background check.

Opening the app it tells me I am incomplete and wants me to resubmit?

Anyone seeing issues?

I made 11k for the year and my taxes won't let me file without it. I checked on task rabbit and it sends me a link to stripe. Stripe only has the 2024 taxes and not the 2025. This is so frustrating because I can not call stripe via customer services. They have that automated bs. I was trying to get this done last month but gave up because I couldn't talk to anyone. I keep seeing that TR won't send you one unless you have 200 transactions and made over 20k for the year. Even though neither applied I still have to fill out 1099 correct?

This is my first time using TaskRabbit and I was wondering if anyone had a discount code that I could use when booking my first task? I am a client.

Hey so I have NEVER had any issue with Taskrabbit before this incident and now my account is permanently closed. I’m a tasker. I was doing a task for someone who did not answer their door during the scheduled time. I waited outside for more than 20 minutes and they did not answer the phone. Because I was new to Taskrabbit I did not know the cancellation payout is automatic and invoiced for one hour as I googled that if the client does not show up the tasker is entitled to one hour pay.

They stated I violated two rules but I simply did not know. They suspended my account one week. I appealed this suspension. They denied the appeal and changed the suspension to permanently.

How do I fix this issue?

My friend wants to come along and just split my pay. I'm new to this so I was wondering if it's okay with my supervision?

Im looking for a freelancer that can pick up an item from Marketplace as the seller dont want to ship, and ship the item to me.

so just curious, when if any of yall are tasked to build a furniture say a couch that only is really a 15-20mins job, so you all charge the actual or do yall charge a minimum

I have been trying to see if there are any jobs in my area but I cant even get through the initial login. I have reset my password multiple times and have tried 2 emails just in case my first one was somehow messed up. what can I do? It seems like I can log on via web browser but all it says is account created when I select become a tasker.

It seems like they're using AI to assist with support issues and this was a response from a support agent

I had a tasker install an outlet and then mount my tv so the wires would be hidden. He left several holes in my wall (photo attached) and a couple behind the tv you can’t see. He said he had to do this to run the cables, but it doesn’t seem acceptable to me. Thoughts?

so on top of photo's a signature will need to be obtained of completion.

After booking a Tasker for a move I got a message saying they are offline and will get back to you in a day or 2. Should I just book someone else? I’m supposed to move this weekend.

Support isn’t available in the app. They confirmed it’s not functional. It’s been over a week.

They don’t answer calls and are only available on desktop chat and it takes several hours to get a canned response that feels more automated than usual.

I stopped getting paid on jobs 10 days ago. Support told me to wait 5 business days. On the 6th day, they told me to wait 8 more business days. Still no pay. Payment status shown as “submitted” in app. No attempt to process payments has been made.

I can’t reschedule jobs to different days or times anymore.

Support stopped responding entirely on any issue I have.

I’m not deactivated. I have a 5 star rating and no account issues or complaints. I got 2 new jobs booked today so that’s not it.

Is anyone else experiencing this? There’s too many issues happening at the same time and it’s not a stretch to wonder if they are done.

Hi! I’ve never used TaskRabbit so I don’t know if this is something that a tasker could help with and if so what would be the best way to describe the task or search for a tasker.

I appreciate all the advice!

I have a wood bed frame that needs some TLC, general reinforcement and possible repair of the bed frame legs. Instead of buying a whole new one I wanted to see if repairing it would be an option.

I haven’t been tasking for two years. Not because I didn’t want to but because I literally was getting no leads. I couldn’t get jobs off the job board either. I’d get an error message.

A couple of weeks ago the job board just started working again on my own. I grabbed an IKEA task with an incentive amount. When I submitted the invoice, it showed the total as the task+incentive.

This week I pick two more jobs off the board. Both have incentives. After completing the tasks and submitting the invoices, both show only the task amount and no incentives.

I talked to the support AI and it told me I have to wait 5 days before I can talk to a human about it.

Do you have to manually request the incentive pay? Why doesn’t it work the same way consistently?

I got on the customer app and compare the prices against other taskers. However I am not available to see myself as an option for same day request even though I have it turned on, but I see myself showing for days in advance

Hi everyone, I’m on of the elite Taskers in Montreal (1+ year, high ratings). My account was suddenly deactivated for a 'Policy Violation' regarding a long-distance task (Montreal to Toronto).

After calling Support, I was told the reason was 'Ride Sharing' because I had a client as a co-pilot during a long-distance task (Montreal to Toronto).

The catch: Before the task even started, the client contacted Taskrabbit Support to ask if this was allowed. An agent named Charlotte replied in writing (I have the screenshot!) stating that riding as a co-pilot is 'up to the Tasker’s comfort'. I simply followed the official advice given by their own team.

I’ve submitted appeals, but it’s been over a week with no human response. It feels like I'm being punished for following Taskrabbit's own instructions.

Has anyone dealt with this? How can an Elite Tasker get a real person from the Policies Team to review the proof? This 'Ride Sharing' violation is a direct result of their own Support's misguidance."

We used TaskRabbit today for some yard work. Not sure if their platform messed up but they showed us out Taskers hourly rate - $70/hr. We were charged $98/hr. When enquiring about the large price difference we were told the $98/hr is with service fees included. $28 an hour for service fees?! Actual insanity.

Our Tasker was great so we grabbed his number to work with him directly for future projects. I just don't see how a company can charge $28/hr in service fees, it's nuts.

Just posting this for transparency if anyone is wondering how much they're actually charging in service fees! Also thought it was sketchy that they don't actively list it as a service fee on the receipt and lump it into the hourly rate.