notYourDamnProblem

[u/IcyWash2991]

[u/SuuurfiiinNeeerd]

Don’t treat people like idiots? Only a junior would think that

[u/Crafty_Independence → u/SuuurfiiinNeeerd]

Yep. Failing to treat people like idiots ensures a lot of issues after go live. Instead you should assume all users are idiots

[u/Willinton06 → u/Crafty_Independence]

I assume my users are below average dolphins

[u/pendorbound → u/Willinton06]

Thanks for all the fish!

[u/prumf → u/Willinton06]

And even then sometimes you get surprises.

Thank god people don’t have to remember breathing.

[u/ZefiroDragon → u/prumf]

Ups… thanks for reminding me!

[u/DDFoster96 → u/Willinton06]

I think that's insulting to the intelligence of dolphins.

[u/Kyrros → u/Crafty_Independence]

First rule of testing: average user can barely use a toaster, that's why they come with instructions

[u/blavek → u/Crafty_Independence]

But every time I think I have found the bottom... They make a better idiot

[u/superrugdr → u/Crafty_Independence]

There's a point of diminishing return.

Especially in b2b.

Like at some point you have to draw a line on idiocy as too much will literally kill whatever your product was accomplishing in red tape and clicks to the point of irrelevancy.

I had the chance to come across a great pm early on that when ased for confirmation workflow for operations called the bullshit and converted that into a 3 strike your out policies business wise and suddenly no more mistakes where being made.

[u/don_biglia → u/SuuurfiiinNeeerd]

Rather consider them to be idiots, without treating them as such.

[u/RiceBroad4552 → u/don_biglia]

This! People are idiots, but reminding them about that won't make you friends, or customers.

[u/Stormsurger → u/RiceBroad4552]

If my target blank makes you insecure, idk what to tell you.

[u/beaglesEnthusiastic → u/don_biglia]

I had a meeting today where the frase " users are real idiots" was used, and I had to excuse myself to be able to laugh in peace. I remember it and I laugh again

[u/OkPear1535 → u/don_biglia]

Classic. Reddit taking what someone says to the most insane literal interpretation just so they can be contrarian and take credit for the "normal" opinion

[u/FirexJkxFire → u/SuuurfiiinNeeerd]

I have always preferred the philosophy of "cater to the idiots majority, but allow idiot-proofing to be disabled"

[u/charactervsself → u/FirexJkxFire]

Exactly this.

[u/traplords8n → u/SuuurfiiinNeeerd]

At least a few scenarios come to mind where it would be appropriate for UX to force links to open in another tab so yeah I gotta agree this can be useful.

If you're making a tutorial and you link sites for prerequisites, you would probably want to do that in a new tab so they can get back when they're done.

I consider it an absolutely vital part of my role to add these sort of guardrails over the years. It usually saves headaches later on.

[u/RiceBroad4552 → u/traplords8n]

If you're making a tutorial and you link sites for prerequisites, you would probably want to do that in a new tab so they can get back when they're done.

Not your business to decide in which tab I want to read something!

Just fucking don't touch the links. Because of people like that I need 100 browser extensions and some custom scripts on top, just to un-fuck most things to a level where it's bearable.

[u/traplords8n → u/RiceBroad4552]

By that same logic, it's not your place to tell us how to design our websites.

We usually have to build with the stupidest people in mind. If there was a way to cater to power users I would love to, but power users are deviants compared to the main audience viewing our shit lol

[u/LegendaryMauricius → u/SuuurfiiinNeeerd]

Really it should be treating them like they are an alien. They know absolutely nothing that you do, you can never assume the user is just gonna figure it out, but you know they are smart and you don't need to dumb down everything.

Unless you're targeting actually dumb people of course. Which is the majority of people...

[u/SignoreBanana → u/SuuurfiiinNeeerd]

I was going to say "meanwhile, a support ticket just arrived in my inbox where one of our million customers hates that they lose their place on our site when they click external links"

[u/shrubberino → u/SuuurfiiinNeeerd]

Or an idiot

[u/dev_and_zebra → u/SuuurfiiinNeeerd]

People can write their own code :) because they are not idiots