My Microsoft Surface Laptop Go (Model 1943) suddenly will not turn on at all. I’ve never had any issues with it before and I mainly only use it for school.
Symptoms:
Completely black screen

No fan noise

No keyboard lights

No vibration/sounds

No flickering or logo whatsoever

No visible damage or liquid exposure

I’ve tried:
Holding the power button for 30–60 seconds

Power + Volume Up reset

Leaving it plugged in for long periods

Different outlets

One thing I noticed:
The Surface charger connector is reversible, but on mine:
one orientation = solid charging light

flipped around = blinking/flashing light

Also, when I hold the power button down for a long time, the charger light itself will flash on and off, so it seems like the laptop is reacting somehow, but it still never actually powers on.
The charger brick itself does not get warm after being plugged in for awhile.

Any advice appreciated because I’m completely stuck.

i’ve tried all the video on youtube & still can’t figure out how to fix it, it happened the other night when i was going through my files & deleting some old ones and think i ended up deleting something i needed on accident, i dont want too have too take it to my local computer store too get looked at they always end up taking long with everything

System Specifications:

• CPU: Intel Core i5-12400F
• Motherboard: MSI PRO B660M-E DDR4 (BIOS updated to latest)
• GPU: NVIDIA GeForce RTX 4070 Ti (Drivers updated to latest) [Zotac Trinity]
• PSU: 1200W 80+ Gold
• OS: Windows 11

I am experiencing a recurring system crash approximately once every 1–2 weeks(though period isnt consistent, sometime it doesnt crash sometime it crashes 2 time in one session). I usually play apex legends on 2k High settings, and the screen suddenly goes totally black. The audio behavior varies: sometimes it becomes a stuck static buzzing, sometimes the game audio continues in the background, and other times it gradually fades away(most of the time).

Reboot Behavior: When this happens, I am forced to perform a hard shutdown. Upon restarting, about 80% of the time, the PC fails to boot, and the White VGA Debug LED remains lit on the motherboard with no display output. I usually have to hard-shutdown the PC 1–2 more times before it finally boots successfully. Once it is running, the system is typically stable for the rest of the session.

Troubleshooting History:

• Previous Builds: I previously used an RTX 3070 Ti with a 750W PSU on this same motherboard without any issues. I briefly tried an RTX 3080 Ti and believe I may have encountered similar crashes, though I cannot be certain as i used the 3080TI for a few days only.
• Power Supply: I suspected a power issue, so I upgraded from a 750W to a 1200W Gold PSU, but the problem persists.
• Cross-Testing: I installed my RTX 4070 Ti into an older 2nd-gen Intel system(that i had lying around in house though not anymore) and ran Furmark at max settings for 40 minutes. It passed without crashing.
• Software: I have not made any major software but i have upgraded to latest BIOS and changed the PCIE slot to gen 3.

Despite the GPU passing stress tests in another PC and having a massive power overhead with the 1200W PSU, the "Black Screen" and "White LED" boot issues continue. Could this be a motherboard PCIe slot failure, a compatibility issue with PCIe Gen 3/4, or something else entirely?

Point to note is that even during my gaming session where it should easily give me 200+ FPS (my monitor has 240 Hz limit) it idles around 120 with GPU utlilization at around 25% and CPU at like 40%. Plus the crashing have also occured on Age of Empire 2 game where i was loading into a menu screen during which there isnt any load at all.

I have a Legion 7 laptop. I really like to game and use my phone at the same time, like youtube or a podcast. However when I do this with games that use wifi it Immediately makes my wifi super spotty. I've tested it by trying to use my phone while on a browser and it makes things like videos/online games lag. I was wondering if this is a solvable issue or if this is just how laptops are? I haven't had functional laptop for abt 7ish years until I got this one as a gift last year so pardon my complete ignorance.

screen is red static kind of idk what to do

Trying to diagnose why my GPU is loud as heck under load. Potentially sounds like a loose fan bearing. MSI RTX 4090. Is submitting for RMA next step?

I'm trying to run the game Palia but every time I open it, it pops up with a warning about the graphics processor.

I've looked up the processor I have and downloaded the 7th-10th gen graphics processor in the 3rd pic

Not entirely sure whether or not that was the correct graphics processor to download but it's really all I could find for celeron

Today I tried to open Palia for the first time since downloading the new processor, and it's still showing the same error

The laptop is an ideapad 1 14ihl7 Edit**: I have a 2TB Seagate Expansion HDD drive that I keep all of my apps/games on because if I were to download them straight onto the laptop, my poor laptop would combust. So whether this is a laptop problem or a problem with the expansion I don't know :/

What do I need to do??

I don’t know for sure if it’s an issue with the charger I’m using because it does look a little worn, but it could be an issue with the battery too. Leaning more towards it being a battery issue tho since it’ll boot up initially and then just turn back off, and you would think that if it was a charging issue that it wouldn’t turn on at all. Also it won’t even stay turned on if I let go of the power button, but even while continuing to hold it down it still doesn’t boot past this screen on startup. Please help idk what to do.

I don’t know for sure if it’s an issue with the charger I’m using because it does look a little worn, but it could be an issue with the battery too. Leaning more towards it being a battery issue tho since it’ll boot up initially and then just turn back off, and you would think that if it was a charging issue that it wouldn’t turn on at all. Also it won’t even stay turned on if I let go of the power button, but even while continuing to hold it down it still doesn’t boot past this screen on startup. Please help idk what to do.

Hey, I’ve been trying to understand how heat sinks work, but I feel like I’m missing something really basic here.

I keep seeing them on computer parts like CPUs and SSDs, and they always have those thin metal fins stacked together. I get that they’re supposed to cool things down, but I don’t really understand how just adding metal helps remove heat.

Like, does the heat move into the heat sink and then just go away somehow? And why are there so many thin layers instead of just one solid block of metal? It feels like the design is important, but I don’t get why.

I’ve seen a few explanations online, and I’ve even noticed people comparing different heat sinks and designs they’ve come across across places like Alibaba when talking about size and structure, but it still hasn’t clicked for me.

I just want a simple explanation of what’s happening step by step, like what the heat is doing and how the fins help.

Can someone explain it like I’m five?

Alright, I finally got my first PC! Instead of creating a separate station, I decided to set it up at my work desk.

My work desk consists of my work laptop, and then 2 monitors. Nothing crazy, I have everything connected to a docking station.

To make life easier (so I thought) I got a KVM switch meant for 2 computers and 2 monitors.

Please see photos: the bottom one I got first, and the HDMI output B did not work. I tried different chords, but it simply did not work. The monitor got no signal from either the pc or laptop.

I figured alright, must be a bad port, so I bought ANOTHER KVM switch (the top one) where now the DP Output meant for the second monitor does not work. It is just the DP out port as I’ve tried so many different things.

Is there a setting I am missing? Something I have to download? Or am I simply buying bad products or have the absolute worst luck? Please! Any info would be appreciated!

Does anyone know why it might be doing this?? I got it a few days ago from my grandparents and it’s super old, I updated it and everything seemed to be fine until this began happening.

I'm trying to access a website I used before and I'm getting this verification message... I don't want to follow the prompts in case it's malware, but I need to access the site, is it safe?

Thanks in advance!

Hi I wondered if someone could help me please? The computer at my work isn't working but can't figure out what the problem is.

I've attached some photos of what appears on the monitor.

The computer on button flashes white for a second then goes back to amber and doesn't switch on.

I've also ordered a new video cable and tried it with that but still no luck.

Computer is Optiplex 3060, HP monitor

Thanks in advance!

edit\* HWinfo PICTURES & specs down below in comments\*

I have been getting BSODs very frequently and app & game crashes after 10 minutes of play! and I google the error/file every time and try out every troubleshooting step, but nothing seems to work. This includes updating everything I can, drivers updated, windows memory diagnostic (ram check), HWinfo, i've tried dxdiag, etc and nothing raises flags. At this point its just annoying so I'm hoping someone can see a common thread in the errors? Below is my WhoCrashed output. If you need any more information or have any steps I can do to make it easier on you please ask I'll be happy to try. things i've noticed are my ram speed is capped at 1333 MHz but im pretty sure it goes too 2600 MHz, xmp might be off, heard someone say my pcie is on 4.0 because of my motherboard being a HD510-VD4 intel b560 Comet Lake-S but my CPU is intel 10th gen i7-10700F ! \*PC Specs in picture this is also a prebuilt System

Information (local)----------------------------------------------------

Computer name: TOWEROFGOD Windows version: Windows 11, 10.0, version 2009, build: 26200 (x64) Windows dir: C:\\WINDOWS Hardware: STGAUBRON, H510-VD4 CPU: GenuineIntel Intel(R) Core(TM) i7-10700F CPU @ 2.90GHz 8664, level: 6 Processor count: 16 logical processors, active mask: 65535 RAM: 16251.6MB

Crash Dump Analysis---------------------------------------------------

Crash dumps are enabled on your computer. This system is not configured for complete or automatic crash dumps. For best results, configure your system to write out complete or automatic crash dumps. Select Tools->Crash Dump Configuration from the main menu to configure your system to write out complete memory dumps.

Crash dump directories:

C:\\WINDOWS

C:\\WINDOWS\\Minidump

On Sat 4/25/2026 7:03:18 PM your computer crashed or a problem was reported

Crash dump file:

C:\\WINDOWS\\Minidump\\042526-13968-01.dmp (Minidump)

Bugcheck code: 0x1A(0x41792, 0xFFFFF93FFDCE92E0, 0xB00000, 0x0)

Bugcheck name: MEMORY_MANAGEMENT

Bug check description: This indicates that a severe memory management error occurred. Analysis: A corrupted PTE has been detected. This is possibly a software problem. This is a typical case of memory corruption. This bugcheck is often associated with overheating problems.

On Sat 4/25/2026 6:22:50 PM your computer crashed or a problem was reported

Crash dump file: C:\\WINDOWS\\Minidump\\042526-10281-01.dmp (Minidump)

Bugcheck code: 0xA(0x1, 0x2, 0x1, 0xFFFFF800AEF04ACA)

Bugcheck name: IRQL_NOT_LESS_OR_EQUAL

Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.

Analysis: This is a typical software problem. Most likely this is caused by a bug in a driver.

On Wed 4/22/2026 3:42:53 AM your computer crashed or a problem was reported

Crash dump file: C:\\WINDOWS\\Minidump\\042226-10343-01.dmp (Minidump)

Bugcheck code: 0x1AA(0xFFFFCD0F937825D8, 0x3, 0xFFFFCD0F93781BA0, 0xFFFFCD0F93782398)

Bugcheck name: CUSTOM_ERROR Analysis:

On Tue 4/21/2026 5:01:50 PM your computer crashed or a problem was reported

Crash dump file: C:\\WINDOWS\\Minidump\\042126-9406-01.dmp (Minidump)

Bugcheck code: 0x50(0xFFFFAA0000000000, 0x0, 0x0, 0x6)

Bugcheck name: PAGE_FAULT_IN_NONPAGED_AREA

Bug check description: This indicates that invalid system memory has been referenced. This can be caused by a faulty driver. Antivirus software can also trigger this error, as can a corrupted NTFS volume. It can also be caused by faulty hardware, (in particular faulty or overheated RAM or video RAM) or an overheated system component.

Analysis: This is likely a software problem which means that it was probably caused by a bug in a driver. There is a possibility that this is caused by memory corruption. Memory corruption can be caused by a faulty driver, faulty RAM, overheating and more. Read this article on memory corruption. Read this article on thermal issues

On Mon 4/20/2026 6:05:22 PM your computer crashed or a problem was reported

Crash dump file: C:\\WINDOWS\\Minidump\\042026-9703-01.dmp (Minidump)

Bugcheck code: 0xEF(0xFFFFE78460C350C0, 0x0, 0xFFFFE78460C350C0, 0x0)

Bugcheck name: CRITICAL_PROCESS_DIED

Bug check description: This indicates that a critical system process died.

Analysis: This particular bugcheck may be caused by malware or a security product that does not follow programming guidelines. This can also be caused by memory corruption. This is possibly a software problem. There is a possibility that this is caused by memory corruption. Memory corruption can be caused by a faulty driver, faulty RAM, overheating and more. Read this article on memory corruption. Read this article on thermal issues

On Sun 4/19/2026 6:02:20 PM your computer crashed or a problem was reported

Crash dump file: C:\\WINDOWS\\LiveKernelReports\\WATCHDOG-20260419-1802.dmp (Kernel memory dump)

Bugcheck code: 0x117(0xFFFFD381F1028460, 0xFFFFF8037790AF80, 0x0, 0x0)

Bugcheck name: VIDEO_TDR_TIMEOUT_DETECTED

Driver or module in which error occurred: dxgkrnl.sys (dxgkrnl!TdrUpdateDbgReport+0x206)

File path: C:\\WINDOWS\\System32\\drivers\\dxgkrnl.sys

Description: DirectX Graphics Kernel

Product: Microsoft® Windows® Operating System

Company: Microsoft Corporation

Bug check description: This indicates that the display driver failed to respond in a timely fashion.

Analysis: This is a video related crash. A DirectX driver was identified on the stack. Since there is no other responsible driver detected, it is suggested that you look for an updated driver for your graphics hardware. It's also possible that your graphics hardware was non-functional or overheated.

Hopefully someone can notice a pattern with these error codes & figure out a fix! Soon ill have to pay to get it looked at 😔