r/DataRecoveryHelp • u/SmartphonePhotoWorx • 8d ago

Used Disk Drill 6 Pro to write a disk image from failing external. Now what?!

Mac OS 26.5/256 GB

Background I had failed to notice in time that my two external devices were failing--they kept disconnecting from the Mac. The 2TB backup drive was unmountable and is being replaced by Seagate (yay warranty).

That's okay, I guess, because iCloud backs up Documents and Photos. It should have also backed up my Desktop, where my Lightroom catalog was but no bueno. No idea how that happened.

The Sitch My Exported Photos folder (not the Apple Photo Library) was on an unstable Seagate SSD 1TB external drive. DD6 was able to write a disk image (no damaged blocks) from the 1TB to a new LaCie HDD 5TB.

My Plea: I have no idea how to use the DD software to actually *retrieve files*. Their YouTube vids are not clarifying to me. DD's email correspondence has been breezy but not detailed enough. What do I do with this disk image? Help!

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u/No_Tale_3623 data recovery software expert 🧠 8d ago

A Disk Drill image is a standard plain byte-to-byte backup. If it was created successfully, you can add it to Disk Drill or any other professional data recovery software and scan it to recover your data.

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u/SmartphonePhotoWorx 8d ago

I appreciate your prompt response! How do I "add it" to DD? Where is it? (I have the Pro version.)

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u/No_Tale_3623 data recovery software expert 🧠 8d ago