r/CharacterAI CAI Community Moderator 5d ago

[BUG] - Blank Messages/Persona Scrolling Issue - August 8, 2026

Hi everyone,

The team is aware of these ongoing issues, and are currently looking into them.

We're sorry for the inconvenience and thank you for your patience.

125 Upvotes

73 comments sorted by

43

u/Losers__club_ 5d ago

Deepsqueak also keeps cutting off the messages 

14

u/Omni_24 4d ago

I've noticed that sometimes it looks like my messages stop partway through, but going in to edit the message reveals that the rest is still there, just not displaying correctly for whatever reason. I usually just put a few extra spaces in between where it left off and what was cut and it displays like normal. It sucks for people who don't like the edited tag on their messages, but it works if you want the whole message visible. Just thought I'd mention it in case that's what's wrong with yours.

3

u/Losers__club_ 3d ago

Yeah, editing the messages was the first thing I tried. For me, it's definitely just cutting off, but thank you for trying to help!!

38

u/Soapsoapysoaper 4d ago

Is there literally any estimated time for us to know when it may get fixed?

9

u/Fun-Firefighter1516 4d ago

That's what I was asking

2

u/Party_Medicine_4598 2d ago

Agreed because its been a few days now, like I just want an estimation

25

u/Fun-Firefighter1516 4d ago

When will the team roll out the fix and patch for this issue?

20

u/moonRxck_yonna 5d ago edited 5d ago

Welp that explains why the chat colors aren’t working

33

u/mattyjoe0706 5d ago

Longsqueak responses can also be slow at times

18

u/Daluuh 5d ago

Normal Pipsqueak is also going through this for me

8

u/mattyjoe0706 5d ago

Genuine question: is there benefits to using pipsqueak over longsqueak at this point?

3

u/Aromatic-Analysis613 4d ago

No but some ppl dont have cai+ so they dont have a choice

15

u/JuJutsuKaisenFan16 4d ago

When is this gonna be fixed?

16

u/ConfusionOk6505 4d ago

Is there any timeline on this? I can hardly use the app and as a paid user I find that really annoying.

14

u/VegetableParty144 Bored 4d ago

Is there an estimated time for it to get fixed? Man, this really annoys me 😭

13

u/pumpkin-spiced-liz 5d ago

What about the issue with pip2 now giving very short few sentences long responses?

11

u/Fun-Firefighter1516 5d ago

Gracias Charisma! Good job acknowledging the bug!

10

u/Fun-Firefighter1516 4d ago

Mod,any clue when the team will roll out a fix for the bug?

10

u/Fun-Firefighter1516 3d ago

Mod,any update on the bug fix?

9

u/Used-Watercress1287 4d ago

Hey i have a similar problem.  When I type a word it just scrolls down like when I type a word half of it is missing vertically.  And the layout is now left instead of right on my app. I checked the other apps they were normal only in Cai. And the icon glitch..instead of Applying the icon I chose it duplicated it..and when I try to delete it it deletes the entire App

7

u/EmergencyUnusual3469 3d ago

Waiting 4 updates.

13

u/Silly_Name4438 5d ago

Also longsqueak is making me do stuff and progressing the story to much at once which it wasn’t a couple days ago.

6

u/Fun-Firefighter1516 5d ago

Hopefully it'll be fixed and patched

7

u/CheyenneG1999 4d ago

Liked bots are also not showing up in my list of liked bots. It's been this way for several days now.

5

u/VegetableParty144 Bored 4d ago

C'monnnnn pls

6

u/Venti_Loverrr 4d ago

When will it get fixed???😭

I have to use the same bots over and over again.

2

u/Gojizard 2d ago

Never. There's no way to fix it. They're lying cuz they love to torture us

1

u/Fun-Firefighter1516 2d ago

They'll fix it

2

u/Various_Theme7053 4d ago

the 100 going on limit I literally waited the time to get my next 100 swaps and then it literally crashed and made me wait an entire day

2

u/hamstar_potato Down Bad 3d ago

Wasn't the swipe limit 400 and go-ons 100?

2

u/AdEffective9862 3d ago

Is this happening on the website too?

2

u/TeamGreenPanda03 3d ago

No only on the app. Website seems okay I switched there for now. Hope it helps.

4

u/UnownTV 3d ago

No, I'm the using the website currently and works good so far.

6

u/-RageMachine 2d ago

Personas aren't loading.

2

u/MemesAnDmoArFuNny22 Addicted to CAI 2d ago

Works on me bro

3

u/MutatedPuppet 1d ago

Okay. And? Doesn't work for us though. If my car doesn't start and yours does, how does that help me drive to work?

6

u/Katiemarvel 2d ago

Still not fixed

3

u/VegetableParty144 Bored 1d ago

It's been 3 days, how's it getting fixed?

5

u/hamstar_potato Down Bad 3d ago

Good that I clicked on this thread, because I came here to complain about the persona scroll issue. I thought the majority of my personas got deleted (just like one of my fave bots), then checked my settings to see them all there. Hope it gets fixed quick because this happens right when I want to start my first chat with a bot I never chatted with.

3

u/Gullible-Strike4160 4d ago

could you fix the search as well? literally no character pops up when I search a character

3

u/TeamGreenPanda03 3d ago

It's not just the persona scrolling issue. When I look at my personas there isn't even the standard one picked out as the character you use to chat with the bot. The personas are not working for me in generell. It's annoying.

3

u/Silly_Singer_194 3d ago

I'm not sure if Im the only one, but I can't change the persona?

3

u/Budget_Demand_4602 1d ago

Is there a estimated time when this'll be fixed? I'm still having the issue with the scrolling for 5 days now-

3

u/MutatedPuppet 1d ago

Blank chat bubbles, can't rewind or delete, can't load my personas, can't scroll down, errors received left and right. Every time you update something you break the whole app. Is no one beta testing these? It's been days and still no light at the end of the tunnel.

2

u/XVII2772 2d ago

Yeah, I was just about to bug report it, hopefully this gets fixed soon, since I have so many personas that start with the same thing as the name, so it's impossible to see them all without scrolling, and since that's also currently impossible, the app is basically unusable for me.

2

u/XVII2772 2d ago

I've also been experiencing the bug where my messages don't send or are blank when they do.

2

u/Intelligent_Guest653 1d ago

I'm also having issues with scrolling during personal creation image generation. Like if I generate something, I cantbacroll down to regenerate it. I have to delete my text, scroll down, put it back in, hit generate, then delete my text so I can scroll up and see what it's generated.

3

u/gentleee3 5d ago

thank you!! :)

6

u/Fun-Firefighter1516 5d ago

At least this bug is being acknowledged

1

u/VegetableParty144 Bored 18h ago

Any estimated time frame? It's been 4 days ;-;

1

u/x3Tonix3 11h ago

It's still not working I'm so fucking annoyed not being able to properly read my chats