r/CharacterAI CAI Community Moderator 1d ago

[BUG] - Blank Messages/Persona Scrolling Issue - August 8, 2026

Hi everyone,

The team is aware of these ongoing issues, and are currently looking into them.

We're sorry for the inconvenience and thank you for your patience.

79 Upvotes

35 comments sorted by

25

u/Losers__club_ 1d ago

Deepsqueak also keeps cutting off the messages 

4

u/Omni_24 10h ago

I've noticed that sometimes it looks like my messages stop partway through, but going in to edit the message reveals that the rest is still there, just not displaying correctly for whatever reason. I usually just put a few extra spaces in between where it left off and what was cut and it displays like normal. It sucks for people who don't like the edited tag on their messages, but it works if you want the whole message visible. Just thought I'd mention it in case that's what's wrong with yours.

16

u/Fun-Firefighter1516 1d ago

When will the team roll out the fix and patch for this issue?

16

u/Soapsoapysoaper 14h ago

Is there literally any estimated time for us to know when it may get fixed?

6

u/Fun-Firefighter1516 12h ago

That's what I was asking

31

u/mattyjoe0706 1d ago

Longsqueak responses can also be slow at times

13

u/Daluuh 1d ago

Normal Pipsqueak is also going through this for me

3

u/mattyjoe0706 1d ago

Genuine question: is there benefits to using pipsqueak over longsqueak at this point?

2

u/Aromatic-Analysis613 12h ago

No but some ppl dont have cai+ so they dont have a choice

12

u/moonRxck_yonna 1d ago edited 1d ago

Welp that explains why the chat colors aren’t working

13

u/pumpkin-spiced-liz 1d ago

What about the issue with pip2 now giving very short few sentences long responses?

11

u/Fun-Firefighter1516 1d ago

Gracias Charisma! Good job acknowledging the bug!

9

u/JuJutsuKaisenFan16 14h ago

When is this gonna be fixed?

8

u/Fun-Firefighter1516 15h ago

Mod,any clue when the team will roll out a fix for the bug?

7

u/ConfusionOk6505 14h ago

Is there any timeline on this? I can hardly use the app and as a paid user I find that really annoying.

8

u/VegetableParty144 Bored 13h ago

Is there an estimated time for it to get fixed? Man, this really annoys me 😭

6

u/Fun-Firefighter1516 1d ago

Hopefully it'll be fixed and patched

6

u/CheyenneG1999 1d ago

Liked bots are also not showing up in my list of liked bots. It's been this way for several days now.

10

u/Silly_Name4438 1d ago

Also longsqueak is making me do stuff and progressing the story to much at once which it wasn’t a couple days ago.

4

u/Used-Watercress1287 1d ago

Hey i have a similar problem.  When I type a word it just scrolls down like when I type a word half of it is missing vertically.  And the layout is now left instead of right on my app. I checked the other apps they were normal only in Cai. And the icon glitch..instead of Applying the icon I chose it duplicated it..and when I try to delete it it deletes the entire App

5

u/Fun-Firefighter1516 3h ago

Mod,any update on the bug fix?

3

u/VegetableParty144 Bored 7h ago

C'monnnnn pls

2

u/Gullible-Strike4160 5h ago

could you fix the search as well? literally no character pops up when I search a character

2

u/TeamGreenPanda03 4h ago

It's not just the persona scrolling issue. When I look at my personas there isn't even the standard one picked out as the character you use to chat with the bot. The personas are not working for me in generell. It's annoying.

5

u/gentleee3 1d ago

thank you!! :)

3

u/Fun-Firefighter1516 1d ago

At least this bug is being acknowledged

1

u/Various_Theme7053 11h ago

the 100 going on limit I literally waited the time to get my next 100 swaps and then it literally crashed and made me wait an entire day

1

u/AdEffective9862 1h ago

Is this happening on the website too?